Contact Center AI Insights API: Node.js Client

contactcenterinsights client for Node.js

A comprehensive list of changes in each version may be found in the CHANGELOG.

Read more about the client libraries for Cloud APIs, including the older Google APIs Client Libraries, in Client Libraries Explained.

Table of contents:

Quickstart
Samples
Versioning
Contributing
License

Quickstart

Before you begin

Select or create a Cloud Platform project.
Enable billing for your project.
Enable the Contact Center AI Insights API API.
Set up authentication with a service account so you can access the API from your local workstation.

Installing the client library

npm install @google-cloud/contact-center-insights

Using the client library

// Imports the Google Cloud client library

const {
  ContactCenterInsightsClient,
} = require('@google-cloud/contact-center-insights');

// TODO(developer): replace with your prefered project ID.
// const projectId = 'my-project'

const client = new ContactCenterInsightsClient();

//TODO(library generator): write the actual function you will be testing
async function listConversations() {
  const conversations = await client.listConversations({
    parent: `projects/${projectId}/locations/${location}`,
  });
  console.info(conversations);
}
listConversations();

Samples

Samples are in the samples/ directory. Each sample's README.md has instructions for running its sample.

Sample	Source Code	Try it
Create Analysis	source code
Create Conversation	source code
Create Conversation With Ttl	source code
Create Issue Model	source code
Create Phrase Matcher All Of	source code
Create Phrase Matcher Any Of	source code
Enable Pub Sub Notifications	source code
Export To Bigquery	source code
Get Operation	source code
Quickstart	source code
Set Project Ttl	source code

The Contact Center AI Insights API Node.js Client API Reference documentation also contains samples.

Supported Node.js Versions

Our client libraries follow the Node.js release schedule. Libraries are compatible with all current active and maintenance versions of Node.js.

Client libraries targeting some end-of-life versions of Node.js are available, and can be installed via npm dist-tags. The dist-tags follow the naming convention legacy-(version).

Legacy Node.js versions are supported as a best effort:

Legacy versions will not be tested in continuous integration.
Some security patches may not be able to be backported.
Dependencies will not be kept up-to-date, and features will not be backported.

Legacy tags available

legacy-8: install client libraries from this dist-tag for versions compatible with Node.js 8.

Versioning

This library follows Semantic Versioning.

This library is considered to be in preview. This means it is still a work-in-progress and under active development. Any release is subject to backwards-incompatible changes at any time.

More Information: Google Cloud Platform Launch Stages

Contributing

Contributions welcome! See the Contributing Guide.

Please note that this README.md, the samples/README.md, and a variety of configuration files in this repository (including .nycrc and tsconfig.json) are generated from a central template. To edit one of these files, make an edit to its templates in directory.

License

Apache Version 2.0

See LICENSE