Getting support

Get a Google support package

Google Cloud offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see Google Cloud Support.

File a support request

Users with a support package can request assistance through the Google Cloud Support console.

Get support from the community

Discuss API Gateway

Use the API Gateway Users Google group to discuss API Gateway and to receive API Gateway announcements and updates.

Ask a question on Stack Overflow

Ask a question about API Gateway on Stack Overflow. Use the tag google-cloud-api-gateway for questions about API Gateway. This tag not only receives responses from the Stack Overflow community, but also from Google engineers, who monitor the tag and offer unofficial support.

Provide feedback

File bugs or feature requests

If you believe you have found a legitimate bug, the Public Issue Tracker is the place to report it. Doing so will alert a member of our support and/or development team to the issue. While the primary purpose of this channel is bug reporting, it is also possible to submit feature requests here as well.

Provide documentation feedback

If you run into issues while using the documentation, have general feedback, or want to make a suggestion, use the documentation feedback mechanism. From any page in the API Gateway documentation, click the Send feedback link at the top or bottom of the page to open a feedback form. Your comments will be reviewed by the API Gateway team.