This page lists all languages supported by CCAI Insights. Language is specified
within a conversation's
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languageCode
parameter. This field is distinct from the utterance-level
languageCode
field, which you can optionally set in a TranscriptSegment object to assign a
language to that specific utterance in the transcript. Insights
uses the conversation-level
languageCode
to determine whether the features listed next to the
Language Table
check boxes are supported by your language. If the conversation-level
languageCode is not set, Insights infers the language from the
utterance-level languageCode (if set) and then from detecting the transcript's
language directly. For more information about creating and analyzing
conversations, see the
console guide or
the
REST API guide.
Try it for yourself
Language table
- Insights supports the languages listed in the table for conversation creation, storage, and search; conversation analytics; and topic modeling.
- Summarization supports all the languages that Agent Assist supports.
- Audio upload feature supports all the languages that Speech-to-Text supports.
You can filter the following table to see which languages and dialects are available for the feature(s) that you want to use by selecting the checkbox next to the feature's name. The filtered table only shows the languages and dialects which all of your selected features support.
| Name | BCP-47 | Create/Store | Analyze | Topic modeling |
|---|---|---|---|---|
| Afrikaans (South Africa) | af-ZA | ✔ | ||
| Albanian (Albania) | sq-AL | ✔ | ||
| Amharic (Ethiopia) | am-ET | ✔ | ||
| Arabic (Algeria) | ar-DZ | ✔ | ||
| Arabic (Bahrain) | ar-BH | ✔ | ||
| Arabic (Egypt) | ar-EG | ✔ | ||
| Arabic (Iraq) | ar-IQ | ✔ | ||
| Arabic (Israel) | ar-IL | ✔ | ||
| Arabic (Jordan) | ar-JO | ✔ | ||
| Arabic (Kuwait) | ar-KW | ✔ | ||
| Arabic (Lebanon) | ar-LB | ✔ | ||
| Arabic (Morocco) | ar-MA | ✔ | ||
| Arabic (Oman) | ar-OM | ✔ | ||
| Arabic (Qatar) | ar-QA | ✔ | ||
| Arabic (Saudi Arabia) | ar-SA | ✔ | ||
| Arabic (State of Palestine) | ar-PS | ✔ | ||
| Arabic (Tunisia) | ar-TN | ✔ | ||
| Arabic (United Arab Emirates) | ar-AE | ✔ | ||
| Arabic (United Arab Emirates) | ar-AE | ✔ | ||
| Arabic (Yemen) | ar-YE | ✔ | ||
| Armenian (Armenia) | hy-AM | ✔ | ||
| Azerbaijani (Azerbaijan) | az-AZ | ✔ | ||
| Basque (Spain) | eu-ES | ✔ | ||
| Bengali (Bangladesh) | bn-BD | ✔ | ||
| Bengali (India) | bn-IN | ✔ | ||
| Bosnian (Bosnia and Herzegovina) | bs-BA | ✔ | ||
| Bulgarian (Bulgaria) | bg-BG | ✔ | ||
| Burmese (Myanmar) | my-MM | ✔ | ||
| Catalan (Spain) | ca-ES | ✔ | ||
| Chinese, Cantonese (Traditional Hong Kong) | yue-Hant-HK | ✔ | ||
| Chinese, Mandarin (Simplified, China) | zh (cmn-Hans-CN) | ✔ | ||
| Chinese, Mandarin (Traditional, Taiwan) | zh-TW (cmn-Hant-TW) | ✔ | ||
| Croatian (Croatia) | hr-HR | ✔ | ||
| Czech (Czech Republic) | cs-CZ | ✔ | ||
| Danish (Denmark) | da-DK | ✔ | ||
| Dutch (Belgium) | nl-BE | ✔ | ||
| Dutch (Netherlands) | nl-NL | ✔ | ||
| English | en | ✔ | ✔ | ✔ |
| English (Australia) | en-AU | ✔ | ✔ | ✔ |
| English (Canada) | en-CA | ✔ | ✔ | ✔ |
| English (Ghana) | en-GH | ✔ | ✔ | ✔ |
| English (Hong Kong) | en-HK | ✔ | ✔ | ✔ |
| English (India) | en-IN | ✔ | ✔ | ✔ |
| English (Ireland) | en-IE | ✔ | ✔ | ✔ |
| English (Kenya) | en-KE | ✔ | ✔ | ✔ |
| English (New Zealand) | en-NZ | ✔ | ✔ | ✔ |
| English (Nigeria) | en-NG | ✔ | ✔ | ✔ |
| English (Pakistan) | en-PK | ✔ | ✔ | ✔ |
| English (Philippines) | en-PH | ✔ | ✔ | ✔ |
| English (Singapore) | en-SG | ✔ | ✔ | ✔ |
| English (South Africa) | en-ZA | ✔ | ✔ | ✔ |
| English (Tanzania) | en-TZ | ✔ | ✔ | ✔ |
| English (United Kingdom) | en-GB | ✔ | ✔ | ✔ |
| English (United States) | en-US | ✔ | ✔ | ✔ |
| Estonian (Estonia) | et-EE | ✔ | ||
| Filipino (Philippines) | fil-PH | ✔ | ||
| Finnish (Finland) | fi-FI | ✔ | ||
| French (Belgium) | fr-BE | ✔ | ✔ | ✔ |
| French (Canada) | fr-CA | ✔ | ✔ | ✔ |
| French (France) | fr-FR | ✔ | ✔ | ✔ |
| French (Switzerland) | fr-CH | ✔ | ✔ | ✔ |
| Galician (Spain) | gl-ES | ✔ | ||
| Georgian (Georgia) | ka-GE | ✔ | ||
| German (Austria) | de-AT | ✔ | ✔ | ✔ |
| German (Germany) | de-DE | ✔ | ✔ | ✔ |
| German (Switzerland) | de-CH | ✔ | ✔ | ✔ |
| Greek (Greece) | el-GR | ✔ | ||
| Gujarati (India) | gu-IN | ✔ | ||
| Hebrew (Israel) | iw-IL | ✔ | ||
| Hindi (India) | hi-IN | ✔ | ||
| Hungarian (Hungary) | hu-HU | ✔ | ||
| Icelandic (Iceland) | is-IS | ✔ | ||
| Indonesian (Indonesia) | id-ID | ✔ | ||
| Italian (Italy) | it-IT | ✔ | ✔ | ✔ |
| Italian (Switzerland) | it-CH | ✔ | ✔ | ✔ |
| Japanese (Japan) | ja-JP | ✔ | ||
| Javanese (Indonesia) | jv-ID | ✔ | ||
| Kannada (India) | kn-IN | ✔ | ||
| Kazakh (Kazakhstan) | kk-KZ | ✔ | ||
| Khmer (Cambodia) | km-KH | ✔ | ||
| Korean (South Korea) | ko-KR | ✔ | ||
| Lao (Laos) | lo-LA | ✔ | ||
| Latvian (Latvia) | lv-LV | ✔ | ||
| Lithuanian (Lithuania) | lt-LT | ✔ | ||
| Macedonian (North Macedonia) | mk-MK | ✔ | ||
| Malay (Malaysia) | ms-MY | ✔ | ||
| Malayalam (India) | ml-IN | ✔ | ||
| Marathi (India) | mr-IN | ✔ | ||
| Mongolian (Mongolia) | mn-MN | ✔ | ||
| Nepali (Nepal) | ne-NP | ✔ | ||
| Norwegian Bokmål (Norway) | no-NO | ✔ | ||
| Persian (Iran) | fa-IR | ✔ | ||
| Polish (Poland) | pl-PL | ✔ | ||
| Portuguese (Brazil) | pt-BR | ✔ | ✔ | ✔ |
| Portuguese (Portugal) | pt-PT | ✔ | ✔ | ✔ |
| Punjabi (Gurmukhi India) | pa-Guru-IN | ✔ | ||
| Romanian (Romania) | ro-RO | ✔ | ||
| Russian (Russia) | ru-RU | ✔ | ||
| Serbian (Serbia) | sr-RS | ✔ | ||
| Sinhala (Sri Lanka) | si-LK | ✔ | ||
| Slovak (Slovakia) | sk-SK | ✔ | ||
| Slovenian (Slovenia) | sl-SI | ✔ | ||
| Spanish (Argentina) | es-AR | ✔ | ✔ | ✔ |
| Spanish (Bolivia) | es-BO | ✔ | ✔ | ✔ |
| Spanish (Chile) | es-CL | ✔ | ✔ | ✔ |
| Spanish (Colombia) | es-CO | ✔ | ✔ | ✔ |
| Spanish (Costa Rica) | es-CR | ✔ | ✔ | ✔ |
| Spanish (Dominican Republic) | es-DO | ✔ | ✔ | ✔ |
| Spanish (Ecuador) | es-EC | ✔ | ✔ | ✔ |
| Spanish (El Salvador) | es-SV | ✔ | ✔ | ✔ |
| Spanish (Guatemala) | es-GT | ✔ | ✔ | ✔ |
| Spanish (Honduras) | es-HN | ✔ | ✔ | ✔ |
| Spanish (Mexico) | es-MX | ✔ | ✔ | ✔ |
| Spanish (Nicaragua) | es-NI | ✔ | ✔ | ✔ |
| Spanish (Panama) | es-PA | ✔ | ✔ | ✔ |
| Spanish (Paraguay) | es-PY | ✔ | ✔ | ✔ |
| Spanish (Peru) | es-PE | ✔ | ✔ | ✔ |
| Spanish (Puerto Rico) | es-PR | ✔ | ✔ | ✔ |
| Spanish (Spain) | es-ES | ✔ | ✔ | ✔ |
| Spanish (United States) | es-US | ✔ | ✔ | ✔ |
| Spanish (Uruguay) | es-UY | ✔ | ✔ | ✔ |
| Spanish (Venezuela) | es-VE | ✔ | ✔ | ✔ |
| Sundanese (Indonesia) | su-ID | ✔ | ||
| Swahili (Kenya) | sw-KE | ✔ | ||
| Swahili (Tanzania) | sw-TZ | ✔ | ||
| Swedish (Sweden) | sv-SE | ✔ | ||
| Tamil (India) | ta-IN | ✔ | ||
| Tamil (Malaysia) | ta-MY | ✔ | ||
| Tamil (Singapore) | ta-SG | ✔ | ||
| Tamil (Sri Lanka) | ta-LK | ✔ | ||
| Telugu (India) | te-IN | ✔ | ||
| Thai (Thailand) | th-TH | ✔ | ||
| Turkish (Turkey) | tr-TR | ✔ | ||
| Ukrainian (Ukraine) | uk-UA | ✔ | ||
| Urdu (India) | ur-IN | ✔ | ||
| Urdu (Pakistan) | ur-PK | ✔ | ||
| Uzbek (Uzbekistan) | uz-UZ | ✔ | ||
| Vietnamese (Vietnam) | vi-VN | ✔ | ||
| Zulu (South Africa) | zu-ZA | ✔ |
| * | Language tags follow the HTTP/1.1 specification, section 3.10. |