public static interface Conversation.QualityMetadataOrBuilder extends MessageOrBuilder
Implements
MessageOrBuilderMethods
getAgentInfo(int index)
public abstract Conversation.QualityMetadata.AgentInfo getAgentInfo(int index)
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Parameter | |
---|---|
Name | Description |
index | int |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.AgentInfo |
getAgentInfoCount()
public abstract int getAgentInfoCount()
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Returns | |
---|---|
Type | Description |
int |
getAgentInfoList()
public abstract List<Conversation.QualityMetadata.AgentInfo> getAgentInfoList()
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Returns | |
---|---|
Type | Description |
List<AgentInfo> |
getAgentInfoOrBuilder(int index)
public abstract Conversation.QualityMetadata.AgentInfoOrBuilder getAgentInfoOrBuilder(int index)
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Parameter | |
---|---|
Name | Description |
index | int |
Returns | |
---|---|
Type | Description |
Conversation.QualityMetadata.AgentInfoOrBuilder |
getAgentInfoOrBuilderList()
public abstract List<? extends Conversation.QualityMetadata.AgentInfoOrBuilder> getAgentInfoOrBuilderList()
Information about agents involved in the call.
repeated .google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfo agent_info = 4;
Returns | |
---|---|
Type | Description |
List<? extends com.google.cloud.contactcenterinsights.v1.Conversation.QualityMetadata.AgentInfoOrBuilder> |
getCustomerSatisfactionRating()
public abstract int getCustomerSatisfactionRating()
An arbitrary integer value indicating the customer's satisfaction rating.
int32 customer_satisfaction_rating = 1;
Returns | |
---|---|
Type | Description |
int | The customerSatisfactionRating. |
getMenuPath()
public abstract String getMenuPath()
An arbitrary string value specifying the menu path the customer took.
string menu_path = 3;
Returns | |
---|---|
Type | Description |
String | The menuPath. |
getMenuPathBytes()
public abstract ByteString getMenuPathBytes()
An arbitrary string value specifying the menu path the customer took.
string menu_path = 3;
Returns | |
---|---|
Type | Description |
ByteString | The bytes for menuPath. |
getWaitDuration()
public abstract Duration getWaitDuration()
The amount of time the customer waited to connect with an agent.
.google.protobuf.Duration wait_duration = 2;
Returns | |
---|---|
Type | Description |
Duration | The waitDuration. |
getWaitDurationOrBuilder()
public abstract DurationOrBuilder getWaitDurationOrBuilder()
The amount of time the customer waited to connect with an agent.
.google.protobuf.Duration wait_duration = 2;
Returns | |
---|---|
Type | Description |
DurationOrBuilder |
hasWaitDuration()
public abstract boolean hasWaitDuration()
The amount of time the customer waited to connect with an agent.
.google.protobuf.Duration wait_duration = 2;
Returns | |
---|---|
Type | Description |
boolean | Whether the waitDuration field is set. |