Class ContactCenterInsightsClient (2.52.0)

GitHub RepositoryProduct Reference

Service Description: An API that lets users analyze and explore their business conversation data.

This class provides the ability to make remote calls to the backing service through method calls that map to API methods. Sample code to get started:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   LocationName parent = LocationName.of("[PROJECT]", "[LOCATION]");
   Conversation conversation = Conversation.newBuilder().build();
   String conversationId = "conversationId-1676095234";
   Conversation response =
       contactCenterInsightsClient.createConversation(parent, conversation, conversationId);
 }

Note: close() needs to be called on the ContactCenterInsightsClient object to clean up resources such as threads. In the example above, try-with-resources is used, which automatically calls close().

Methods
Method Description Method Variants

CreateConversation

Creates a conversation. Note that this method does not support audio transcription or redaction. Use conversations.upload instead.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • createConversation(CreateConversationRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • createConversation(LocationName parent, Conversation conversation, String conversationId)

  • createConversation(String parent, Conversation conversation, String conversationId)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • createConversationCallable()

UploadConversation

Create a long-running conversation upload operation. This method differs from CreateConversation by allowing audio transcription and optional DLP redaction.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • uploadConversationAsync(UploadConversationRequest request)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • uploadConversationOperationCallable()

  • uploadConversationCallable()

UpdateConversation

Updates a conversation.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • updateConversation(UpdateConversationRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • updateConversation(Conversation conversation, FieldMask updateMask)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • updateConversationCallable()

GetConversation

Gets a conversation.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • getConversation(GetConversationRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • getConversation(ConversationName name)

  • getConversation(String name)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • getConversationCallable()

ListConversations

Lists conversations.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • listConversations(ListConversationsRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • listConversations(LocationName parent)

  • listConversations(String parent)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • listConversationsPagedCallable()

  • listConversationsCallable()

DeleteConversation

Deletes a conversation.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • deleteConversation(DeleteConversationRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • deleteConversation(ConversationName name)

  • deleteConversation(String name)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • deleteConversationCallable()

CreateAnalysis

Creates an analysis. The long running operation is done when the analysis has completed.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • createAnalysisAsync(CreateAnalysisRequest request)

Methods that return long-running operations have "Async" method variants that return OperationFuture, which is used to track polling of the service.

  • createAnalysisAsync(ConversationName parent, Analysis analysis)

  • createAnalysisAsync(String parent, Analysis analysis)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • createAnalysisOperationCallable()

  • createAnalysisCallable()

GetAnalysis

Gets an analysis.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • getAnalysis(GetAnalysisRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • getAnalysis(AnalysisName name)

  • getAnalysis(String name)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • getAnalysisCallable()

ListAnalyses

Lists analyses.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • listAnalyses(ListAnalysesRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • listAnalyses(ConversationName parent)

  • listAnalyses(String parent)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • listAnalysesPagedCallable()

  • listAnalysesCallable()

DeleteAnalysis

Deletes an analysis.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • deleteAnalysis(DeleteAnalysisRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • deleteAnalysis(AnalysisName name)

  • deleteAnalysis(String name)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • deleteAnalysisCallable()

BulkAnalyzeConversations

Analyzes multiple conversations in a single request.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • bulkAnalyzeConversationsAsync(BulkAnalyzeConversationsRequest request)

Methods that return long-running operations have "Async" method variants that return OperationFuture, which is used to track polling of the service.

  • bulkAnalyzeConversationsAsync(LocationName parent, String filter, float analysisPercentage)

  • bulkAnalyzeConversationsAsync(String parent, String filter, float analysisPercentage)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • bulkAnalyzeConversationsOperationCallable()

  • bulkAnalyzeConversationsCallable()

BulkDeleteConversations

Deletes multiple conversations in a single request.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • bulkDeleteConversationsAsync(BulkDeleteConversationsRequest request)

Methods that return long-running operations have "Async" method variants that return OperationFuture, which is used to track polling of the service.

  • bulkDeleteConversationsAsync(LocationName parent, String filter)

  • bulkDeleteConversationsAsync(String parent, String filter)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • bulkDeleteConversationsOperationCallable()

  • bulkDeleteConversationsCallable()

IngestConversations

Imports conversations and processes them according to the user's configuration.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • ingestConversationsAsync(IngestConversationsRequest request)

Methods that return long-running operations have "Async" method variants that return OperationFuture, which is used to track polling of the service.

  • ingestConversationsAsync(LocationName parent)

  • ingestConversationsAsync(String parent)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • ingestConversationsOperationCallable()

  • ingestConversationsCallable()

ExportInsightsData

Export insights data to a destination defined in the request body.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • exportInsightsDataAsync(ExportInsightsDataRequest request)

Methods that return long-running operations have "Async" method variants that return OperationFuture, which is used to track polling of the service.

  • exportInsightsDataAsync(LocationName parent)

  • exportInsightsDataAsync(String parent)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • exportInsightsDataOperationCallable()

  • exportInsightsDataCallable()

CreateIssueModel

Creates an issue model.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • createIssueModelAsync(CreateIssueModelRequest request)

Methods that return long-running operations have "Async" method variants that return OperationFuture, which is used to track polling of the service.

  • createIssueModelAsync(LocationName parent, IssueModel issueModel)

  • createIssueModelAsync(String parent, IssueModel issueModel)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • createIssueModelOperationCallable()

  • createIssueModelCallable()

UpdateIssueModel

Updates an issue model.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • updateIssueModel(UpdateIssueModelRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • updateIssueModel(IssueModel issueModel, FieldMask updateMask)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • updateIssueModelCallable()

GetIssueModel

Gets an issue model.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • getIssueModel(GetIssueModelRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • getIssueModel(IssueModelName name)

  • getIssueModel(String name)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • getIssueModelCallable()

ListIssueModels

Lists issue models.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • listIssueModels(ListIssueModelsRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • listIssueModels(LocationName parent)

  • listIssueModels(String parent)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • listIssueModelsCallable()

DeleteIssueModel

Deletes an issue model.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • deleteIssueModelAsync(DeleteIssueModelRequest request)

Methods that return long-running operations have "Async" method variants that return OperationFuture, which is used to track polling of the service.

  • deleteIssueModelAsync(IssueModelName name)

  • deleteIssueModelAsync(String name)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • deleteIssueModelOperationCallable()

  • deleteIssueModelCallable()

DeployIssueModel

Deploys an issue model. Returns an error if a model is already deployed. An issue model can only be used in analysis after it has been deployed.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • deployIssueModelAsync(DeployIssueModelRequest request)

Methods that return long-running operations have "Async" method variants that return OperationFuture, which is used to track polling of the service.

  • deployIssueModelAsync(IssueModelName name)

  • deployIssueModelAsync(String name)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • deployIssueModelOperationCallable()

  • deployIssueModelCallable()

UndeployIssueModel

Undeploys an issue model. An issue model can not be used in analysis after it has been undeployed.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • undeployIssueModelAsync(UndeployIssueModelRequest request)

Methods that return long-running operations have "Async" method variants that return OperationFuture, which is used to track polling of the service.

  • undeployIssueModelAsync(IssueModelName name)

  • undeployIssueModelAsync(String name)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • undeployIssueModelOperationCallable()

  • undeployIssueModelCallable()

ExportIssueModel

Exports an issue model to the provided destination.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • exportIssueModelAsync(ExportIssueModelRequest request)

Methods that return long-running operations have "Async" method variants that return OperationFuture, which is used to track polling of the service.

  • exportIssueModelAsync(IssueModelName name)

  • exportIssueModelAsync(String name)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • exportIssueModelOperationCallable()

  • exportIssueModelCallable()

ImportIssueModel

Imports an issue model from a Cloud Storage bucket.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • importIssueModelAsync(ImportIssueModelRequest request)

Methods that return long-running operations have "Async" method variants that return OperationFuture, which is used to track polling of the service.

  • importIssueModelAsync(LocationName parent)

  • importIssueModelAsync(String parent)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • importIssueModelOperationCallable()

  • importIssueModelCallable()

GetIssue

Gets an issue.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • getIssue(GetIssueRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • getIssue(IssueName name)

  • getIssue(String name)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • getIssueCallable()

ListIssues

Lists issues.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • listIssues(ListIssuesRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • listIssues(IssueModelName parent)

  • listIssues(String parent)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • listIssuesCallable()

UpdateIssue

Updates an issue.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • updateIssue(UpdateIssueRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • updateIssue(Issue issue, FieldMask updateMask)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • updateIssueCallable()

DeleteIssue

Deletes an issue.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • deleteIssue(DeleteIssueRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • deleteIssue(IssueName name)

  • deleteIssue(String name)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • deleteIssueCallable()

CalculateIssueModelStats

Gets an issue model's statistics.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • calculateIssueModelStats(CalculateIssueModelStatsRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • calculateIssueModelStats(IssueModelName issueModel)

  • calculateIssueModelStats(String issueModel)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • calculateIssueModelStatsCallable()

CreatePhraseMatcher

Creates a phrase matcher.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • createPhraseMatcher(CreatePhraseMatcherRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • createPhraseMatcher(LocationName parent, PhraseMatcher phraseMatcher)

  • createPhraseMatcher(String parent, PhraseMatcher phraseMatcher)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • createPhraseMatcherCallable()

GetPhraseMatcher

Gets a phrase matcher.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • getPhraseMatcher(GetPhraseMatcherRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • getPhraseMatcher(PhraseMatcherName name)

  • getPhraseMatcher(String name)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • getPhraseMatcherCallable()

ListPhraseMatchers

Lists phrase matchers.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • listPhraseMatchers(ListPhraseMatchersRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • listPhraseMatchers(LocationName parent)

  • listPhraseMatchers(String parent)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • listPhraseMatchersPagedCallable()

  • listPhraseMatchersCallable()

DeletePhraseMatcher

Deletes a phrase matcher.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • deletePhraseMatcher(DeletePhraseMatcherRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • deletePhraseMatcher(PhraseMatcherName name)

  • deletePhraseMatcher(String name)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • deletePhraseMatcherCallable()

UpdatePhraseMatcher

Updates a phrase matcher.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • updatePhraseMatcher(UpdatePhraseMatcherRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • updatePhraseMatcher(PhraseMatcher phraseMatcher, FieldMask updateMask)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • updatePhraseMatcherCallable()

CalculateStats

Gets conversation statistics.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • calculateStats(CalculateStatsRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • calculateStats(LocationName location)

  • calculateStats(String location)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • calculateStatsCallable()

GetSettings

Gets project-level settings.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • getSettings(GetSettingsRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • getSettings(SettingsName name)

  • getSettings(String name)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • getSettingsCallable()

UpdateSettings

Updates project-level settings.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • updateSettings(UpdateSettingsRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • updateSettings(Settings settings, FieldMask updateMask)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • updateSettingsCallable()

GetEncryptionSpec

Gets location-level encryption key specification.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • getEncryptionSpec(GetEncryptionSpecRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • getEncryptionSpec(EncryptionSpecName name)

  • getEncryptionSpec(String name)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • getEncryptionSpecCallable()

InitializeEncryptionSpec

Initializes a location-level encryption key specification. An error will be thrown if the location has resources already created before the initialization. Once the encryption specification is initialized at a location, it is immutable and all newly created resources under the location will be encrypted with the existing specification.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • initializeEncryptionSpecAsync(InitializeEncryptionSpecRequest request)

Methods that return long-running operations have "Async" method variants that return OperationFuture, which is used to track polling of the service.

  • initializeEncryptionSpecAsync(EncryptionSpec encryptionSpec)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • initializeEncryptionSpecOperationCallable()

  • initializeEncryptionSpecCallable()

CreateView

Creates a view.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • createView(CreateViewRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • createView(LocationName parent, View view)

  • createView(String parent, View view)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • createViewCallable()

GetView

Gets a view.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • getView(GetViewRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • getView(ViewName name)

  • getView(String name)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • getViewCallable()

ListViews

Lists views.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • listViews(ListViewsRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • listViews(LocationName parent)

  • listViews(String parent)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • listViewsPagedCallable()

  • listViewsCallable()

UpdateView

Updates a view.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • updateView(UpdateViewRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • updateView(View view, FieldMask updateMask)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • updateViewCallable()

DeleteView

Deletes a view.

Request object method variants only take one parameter, a request object, which must be constructed before the call.

  • deleteView(DeleteViewRequest request)

"Flattened" method variants have converted the fields of the request object into function parameters to enable multiple ways to call the same method.

  • deleteView(ViewName name)

  • deleteView(String name)

Callable method variants take no parameters and return an immutable API callable object, which can be used to initiate calls to the service.

  • deleteViewCallable()

See the individual methods for example code.

Many parameters require resource names to be formatted in a particular way. To assist with these names, this class includes a format method for each type of name, and additionally a parse method to extract the individual identifiers contained within names that are returned.

This class can be customized by passing in a custom instance of ContactCenterInsightsSettings to create(). For example:

To customize credentials:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 ContactCenterInsightsSettings contactCenterInsightsSettings =
     ContactCenterInsightsSettings.newBuilder()
         .setCredentialsProvider(FixedCredentialsProvider.create(myCredentials))
         .build();
 ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create(contactCenterInsightsSettings);

To customize the endpoint:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 ContactCenterInsightsSettings contactCenterInsightsSettings =
     ContactCenterInsightsSettings.newBuilder().setEndpoint(myEndpoint).build();
 ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create(contactCenterInsightsSettings);

To use REST (HTTP1.1/JSON) transport (instead of gRPC) for sending and receiving requests over the wire:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 ContactCenterInsightsSettings contactCenterInsightsSettings =
     ContactCenterInsightsSettings.newHttpJsonBuilder().build();
 ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create(contactCenterInsightsSettings);

Please refer to the GitHub repository's samples for more quickstart code snippets.

Inheritance

java.lang.Object > ContactCenterInsightsClient

Static Methods

create()

public static final ContactCenterInsightsClient create()

Constructs an instance of ContactCenterInsightsClient with default settings.

Returns
Type Description
ContactCenterInsightsClient
Exceptions
Type Description
IOException

create(ContactCenterInsightsSettings settings)

public static final ContactCenterInsightsClient create(ContactCenterInsightsSettings settings)

Constructs an instance of ContactCenterInsightsClient, using the given settings. The channels are created based on the settings passed in, or defaults for any settings that are not set.

Parameter
Name Description
settings ContactCenterInsightsSettings
Returns
Type Description
ContactCenterInsightsClient
Exceptions
Type Description
IOException

create(ContactCenterInsightsStub stub)

public static final ContactCenterInsightsClient create(ContactCenterInsightsStub stub)

Constructs an instance of ContactCenterInsightsClient, using the given stub for making calls. This is for advanced usage - prefer using create(ContactCenterInsightsSettings).

Parameter
Name Description
stub ContactCenterInsightsStub
Returns
Type Description
ContactCenterInsightsClient

Constructors

ContactCenterInsightsClient(ContactCenterInsightsSettings settings)

protected ContactCenterInsightsClient(ContactCenterInsightsSettings settings)

Constructs an instance of ContactCenterInsightsClient, using the given settings. This is protected so that it is easy to make a subclass, but otherwise, the static factory methods should be preferred.

Parameter
Name Description
settings ContactCenterInsightsSettings

ContactCenterInsightsClient(ContactCenterInsightsStub stub)

protected ContactCenterInsightsClient(ContactCenterInsightsStub stub)
Parameter
Name Description
stub ContactCenterInsightsStub

Methods

awaitTermination(long duration, TimeUnit unit)

public boolean awaitTermination(long duration, TimeUnit unit)
Parameters
Name Description
duration long
unit TimeUnit
Returns
Type Description
boolean
Exceptions
Type Description
InterruptedException

bulkAnalyzeConversationsAsync(BulkAnalyzeConversationsRequest request)

public final OperationFuture<BulkAnalyzeConversationsResponse,BulkAnalyzeConversationsMetadata> bulkAnalyzeConversationsAsync(BulkAnalyzeConversationsRequest request)

Analyzes multiple conversations in a single request.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   BulkAnalyzeConversationsRequest request =
       BulkAnalyzeConversationsRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setFilter("filter-1274492040")
           .setAnalysisPercentage(1609757661)
           .setAnnotatorSelector(AnnotatorSelector.newBuilder().build())
           .build();
   BulkAnalyzeConversationsResponse response =
       contactCenterInsightsClient.bulkAnalyzeConversationsAsync(request).get();
 }
Parameter
Name Description
request BulkAnalyzeConversationsRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
OperationFuture<BulkAnalyzeConversationsResponse,BulkAnalyzeConversationsMetadata>

bulkAnalyzeConversationsAsync(LocationName parent, String filter, float analysisPercentage)

public final OperationFuture<BulkAnalyzeConversationsResponse,BulkAnalyzeConversationsMetadata> bulkAnalyzeConversationsAsync(LocationName parent, String filter, float analysisPercentage)

Analyzes multiple conversations in a single request.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   LocationName parent = LocationName.of("[PROJECT]", "[LOCATION]");
   String filter = "filter-1274492040";
   float analysisPercentage = 1609757661;
   BulkAnalyzeConversationsResponse response =
       contactCenterInsightsClient
           .bulkAnalyzeConversationsAsync(parent, filter, analysisPercentage)
           .get();
 }
Parameters
Name Description
parent LocationName

Required. The parent resource to create analyses in.
filter String

Required. Filter used to select the subset of conversations to analyze.
analysisPercentage float

Required. Percentage of selected conversation to analyze, between [0, 100].
Returns
Type Description
OperationFuture<BulkAnalyzeConversationsResponse,BulkAnalyzeConversationsMetadata>

bulkAnalyzeConversationsAsync(String parent, String filter, float analysisPercentage)

public final OperationFuture<BulkAnalyzeConversationsResponse,BulkAnalyzeConversationsMetadata> bulkAnalyzeConversationsAsync(String parent, String filter, float analysisPercentage)

Analyzes multiple conversations in a single request.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String parent = LocationName.of("[PROJECT]", "[LOCATION]").toString();
   String filter = "filter-1274492040";
   float analysisPercentage = 1609757661;
   BulkAnalyzeConversationsResponse response =
       contactCenterInsightsClient
           .bulkAnalyzeConversationsAsync(parent, filter, analysisPercentage)
           .get();
 }
Parameters
Name Description
parent String

Required. The parent resource to create analyses in.
filter String

Required. Filter used to select the subset of conversations to analyze.
analysisPercentage float

Required. Percentage of selected conversation to analyze, between [0, 100].
Returns
Type Description
OperationFuture<BulkAnalyzeConversationsResponse,BulkAnalyzeConversationsMetadata>

bulkAnalyzeConversationsCallable()

public final UnaryCallable<BulkAnalyzeConversationsRequest,Operation> bulkAnalyzeConversationsCallable()

Analyzes multiple conversations in a single request.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   BulkAnalyzeConversationsRequest request =
       BulkAnalyzeConversationsRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setFilter("filter-1274492040")
           .setAnalysisPercentage(1609757661)
           .setAnnotatorSelector(AnnotatorSelector.newBuilder().build())
           .build();
   ApiFuture<Operation> future =
       contactCenterInsightsClient.bulkAnalyzeConversationsCallable().futureCall(request);
   // Do something.
   Operation response = future.get();
 }
Returns
Type Description
UnaryCallable<BulkAnalyzeConversationsRequest,Operation>

bulkAnalyzeConversationsOperationCallable()

public final OperationCallable<BulkAnalyzeConversationsRequest,BulkAnalyzeConversationsResponse,BulkAnalyzeConversationsMetadata> bulkAnalyzeConversationsOperationCallable()

Analyzes multiple conversations in a single request.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   BulkAnalyzeConversationsRequest request =
       BulkAnalyzeConversationsRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setFilter("filter-1274492040")
           .setAnalysisPercentage(1609757661)
           .setAnnotatorSelector(AnnotatorSelector.newBuilder().build())
           .build();
   OperationFuture<BulkAnalyzeConversationsResponse, BulkAnalyzeConversationsMetadata> future =
       contactCenterInsightsClient
           .bulkAnalyzeConversationsOperationCallable()
           .futureCall(request);
   // Do something.
   BulkAnalyzeConversationsResponse response = future.get();
 }
Returns
Type Description
OperationCallable<BulkAnalyzeConversationsRequest,BulkAnalyzeConversationsResponse,BulkAnalyzeConversationsMetadata>

bulkDeleteConversationsAsync(BulkDeleteConversationsRequest request)

public final OperationFuture<BulkDeleteConversationsResponse,BulkDeleteConversationsMetadata> bulkDeleteConversationsAsync(BulkDeleteConversationsRequest request)

Deletes multiple conversations in a single request.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   BulkDeleteConversationsRequest request =
       BulkDeleteConversationsRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setFilter("filter-1274492040")
           .setMaxDeleteCount(1611707510)
           .setForce(true)
           .build();
   BulkDeleteConversationsResponse response =
       contactCenterInsightsClient.bulkDeleteConversationsAsync(request).get();
 }
Parameter
Name Description
request BulkDeleteConversationsRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
OperationFuture<BulkDeleteConversationsResponse,BulkDeleteConversationsMetadata>

bulkDeleteConversationsAsync(LocationName parent, String filter)

public final OperationFuture<BulkDeleteConversationsResponse,BulkDeleteConversationsMetadata> bulkDeleteConversationsAsync(LocationName parent, String filter)

Deletes multiple conversations in a single request.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   LocationName parent = LocationName.of("[PROJECT]", "[LOCATION]");
   String filter = "filter-1274492040";
   BulkDeleteConversationsResponse response =
       contactCenterInsightsClient.bulkDeleteConversationsAsync(parent, filter).get();
 }
Parameters
Name Description
parent LocationName

Required. The parent resource to delete conversations from. Format: projects/{project}/locations/{location}
filter String

Filter used to select the subset of conversations to delete.
Returns
Type Description
OperationFuture<BulkDeleteConversationsResponse,BulkDeleteConversationsMetadata>

bulkDeleteConversationsAsync(String parent, String filter)

public final OperationFuture<BulkDeleteConversationsResponse,BulkDeleteConversationsMetadata> bulkDeleteConversationsAsync(String parent, String filter)

Deletes multiple conversations in a single request.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String parent = LocationName.of("[PROJECT]", "[LOCATION]").toString();
   String filter = "filter-1274492040";
   BulkDeleteConversationsResponse response =
       contactCenterInsightsClient.bulkDeleteConversationsAsync(parent, filter).get();
 }
Parameters
Name Description
parent String

Required. The parent resource to delete conversations from. Format: projects/{project}/locations/{location}
filter String

Filter used to select the subset of conversations to delete.
Returns
Type Description
OperationFuture<BulkDeleteConversationsResponse,BulkDeleteConversationsMetadata>

bulkDeleteConversationsCallable()

public final UnaryCallable<BulkDeleteConversationsRequest,Operation> bulkDeleteConversationsCallable()

Deletes multiple conversations in a single request.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   BulkDeleteConversationsRequest request =
       BulkDeleteConversationsRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setFilter("filter-1274492040")
           .setMaxDeleteCount(1611707510)
           .setForce(true)
           .build();
   ApiFuture<Operation> future =
       contactCenterInsightsClient.bulkDeleteConversationsCallable().futureCall(request);
   // Do something.
   Operation response = future.get();
 }
Returns
Type Description
UnaryCallable<BulkDeleteConversationsRequest,Operation>

bulkDeleteConversationsOperationCallable()

public final OperationCallable<BulkDeleteConversationsRequest,BulkDeleteConversationsResponse,BulkDeleteConversationsMetadata> bulkDeleteConversationsOperationCallable()

Deletes multiple conversations in a single request.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   BulkDeleteConversationsRequest request =
       BulkDeleteConversationsRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setFilter("filter-1274492040")
           .setMaxDeleteCount(1611707510)
           .setForce(true)
           .build();
   OperationFuture<BulkDeleteConversationsResponse, BulkDeleteConversationsMetadata> future =
       contactCenterInsightsClient
           .bulkDeleteConversationsOperationCallable()
           .futureCall(request);
   // Do something.
   BulkDeleteConversationsResponse response = future.get();
 }
Returns
Type Description
OperationCallable<BulkDeleteConversationsRequest,BulkDeleteConversationsResponse,BulkDeleteConversationsMetadata>

calculateIssueModelStats(CalculateIssueModelStatsRequest request)

public final CalculateIssueModelStatsResponse calculateIssueModelStats(CalculateIssueModelStatsRequest request)

Gets an issue model's statistics.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   CalculateIssueModelStatsRequest request =
       CalculateIssueModelStatsRequest.newBuilder()
           .setIssueModel(
               IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]").toString())
           .build();
   CalculateIssueModelStatsResponse response =
       contactCenterInsightsClient.calculateIssueModelStats(request);
 }
Parameter
Name Description
request CalculateIssueModelStatsRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
CalculateIssueModelStatsResponse

calculateIssueModelStats(IssueModelName issueModel)

public final CalculateIssueModelStatsResponse calculateIssueModelStats(IssueModelName issueModel)

Gets an issue model's statistics.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   IssueModelName issueModel = IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]");
   CalculateIssueModelStatsResponse response =
       contactCenterInsightsClient.calculateIssueModelStats(issueModel);
 }
Parameter
Name Description
issueModel IssueModelName

Required. The resource name of the issue model to query against.
Returns
Type Description
CalculateIssueModelStatsResponse

calculateIssueModelStats(String issueModel)

public final CalculateIssueModelStatsResponse calculateIssueModelStats(String issueModel)

Gets an issue model's statistics.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String issueModel = IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]").toString();
   CalculateIssueModelStatsResponse response =
       contactCenterInsightsClient.calculateIssueModelStats(issueModel);
 }
Parameter
Name Description
issueModel String

Required. The resource name of the issue model to query against.
Returns
Type Description
CalculateIssueModelStatsResponse

calculateIssueModelStatsCallable()

public final UnaryCallable<CalculateIssueModelStatsRequest,CalculateIssueModelStatsResponse> calculateIssueModelStatsCallable()

Gets an issue model's statistics.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   CalculateIssueModelStatsRequest request =
       CalculateIssueModelStatsRequest.newBuilder()
           .setIssueModel(
               IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]").toString())
           .build();
   ApiFuture<CalculateIssueModelStatsResponse> future =
       contactCenterInsightsClient.calculateIssueModelStatsCallable().futureCall(request);
   // Do something.
   CalculateIssueModelStatsResponse response = future.get();
 }
Returns
Type Description
UnaryCallable<CalculateIssueModelStatsRequest,CalculateIssueModelStatsResponse>

calculateStats(CalculateStatsRequest request)

public final CalculateStatsResponse calculateStats(CalculateStatsRequest request)

Gets conversation statistics.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   CalculateStatsRequest request =
       CalculateStatsRequest.newBuilder()
           .setLocation(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setFilter("filter-1274492040")
           .build();
   CalculateStatsResponse response = contactCenterInsightsClient.calculateStats(request);
 }
Parameter
Name Description
request CalculateStatsRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
CalculateStatsResponse

calculateStats(LocationName location)

public final CalculateStatsResponse calculateStats(LocationName location)

Gets conversation statistics.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   LocationName location = LocationName.of("[PROJECT]", "[LOCATION]");
   CalculateStatsResponse response = contactCenterInsightsClient.calculateStats(location);
 }
Parameter
Name Description
location LocationName

Required. The location of the conversations.
Returns
Type Description
CalculateStatsResponse

calculateStats(String location)

public final CalculateStatsResponse calculateStats(String location)

Gets conversation statistics.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String location = LocationName.of("[PROJECT]", "[LOCATION]").toString();
   CalculateStatsResponse response = contactCenterInsightsClient.calculateStats(location);
 }
Parameter
Name Description
location String

Required. The location of the conversations.
Returns
Type Description
CalculateStatsResponse

calculateStatsCallable()

public final UnaryCallable<CalculateStatsRequest,CalculateStatsResponse> calculateStatsCallable()

Gets conversation statistics.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   CalculateStatsRequest request =
       CalculateStatsRequest.newBuilder()
           .setLocation(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setFilter("filter-1274492040")
           .build();
   ApiFuture<CalculateStatsResponse> future =
       contactCenterInsightsClient.calculateStatsCallable().futureCall(request);
   // Do something.
   CalculateStatsResponse response = future.get();
 }
Returns
Type Description
UnaryCallable<CalculateStatsRequest,CalculateStatsResponse>

close()

public final void close()

createAnalysisAsync(ConversationName parent, Analysis analysis)

public final OperationFuture<Analysis,CreateAnalysisOperationMetadata> createAnalysisAsync(ConversationName parent, Analysis analysis)

Creates an analysis. The long running operation is done when the analysis has completed.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ConversationName parent = ConversationName.of("[PROJECT]", "[LOCATION]", "[CONVERSATION]");
   Analysis analysis = Analysis.newBuilder().build();
   Analysis response = contactCenterInsightsClient.createAnalysisAsync(parent, analysis).get();
 }
Parameters
Name Description
parent ConversationName

Required. The parent resource of the analysis.
analysis Analysis

Required. The analysis to create.
Returns
Type Description
OperationFuture<Analysis,CreateAnalysisOperationMetadata>

createAnalysisAsync(CreateAnalysisRequest request)

public final OperationFuture<Analysis,CreateAnalysisOperationMetadata> createAnalysisAsync(CreateAnalysisRequest request)

Creates an analysis. The long running operation is done when the analysis has completed.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   CreateAnalysisRequest request =
       CreateAnalysisRequest.newBuilder()
           .setParent(
               ConversationName.of("[PROJECT]", "[LOCATION]", "[CONVERSATION]").toString())
           .setAnalysis(Analysis.newBuilder().build())
           .build();
   Analysis response = contactCenterInsightsClient.createAnalysisAsync(request).get();
 }
Parameter
Name Description
request CreateAnalysisRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
OperationFuture<Analysis,CreateAnalysisOperationMetadata>

createAnalysisAsync(String parent, Analysis analysis)

public final OperationFuture<Analysis,CreateAnalysisOperationMetadata> createAnalysisAsync(String parent, Analysis analysis)

Creates an analysis. The long running operation is done when the analysis has completed.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String parent = ConversationName.of("[PROJECT]", "[LOCATION]", "[CONVERSATION]").toString();
   Analysis analysis = Analysis.newBuilder().build();
   Analysis response = contactCenterInsightsClient.createAnalysisAsync(parent, analysis).get();
 }
Parameters
Name Description
parent String

Required. The parent resource of the analysis.
analysis Analysis

Required. The analysis to create.
Returns
Type Description
OperationFuture<Analysis,CreateAnalysisOperationMetadata>

createAnalysisCallable()

public final UnaryCallable<CreateAnalysisRequest,Operation> createAnalysisCallable()

Creates an analysis. The long running operation is done when the analysis has completed.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   CreateAnalysisRequest request =
       CreateAnalysisRequest.newBuilder()
           .setParent(
               ConversationName.of("[PROJECT]", "[LOCATION]", "[CONVERSATION]").toString())
           .setAnalysis(Analysis.newBuilder().build())
           .build();
   ApiFuture<Operation> future =
       contactCenterInsightsClient.createAnalysisCallable().futureCall(request);
   // Do something.
   Operation response = future.get();
 }
Returns
Type Description
UnaryCallable<CreateAnalysisRequest,Operation>

createAnalysisOperationCallable()

public final OperationCallable<CreateAnalysisRequest,Analysis,CreateAnalysisOperationMetadata> createAnalysisOperationCallable()

Creates an analysis. The long running operation is done when the analysis has completed.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   CreateAnalysisRequest request =
       CreateAnalysisRequest.newBuilder()
           .setParent(
               ConversationName.of("[PROJECT]", "[LOCATION]", "[CONVERSATION]").toString())
           .setAnalysis(Analysis.newBuilder().build())
           .build();
   OperationFuture<Analysis, CreateAnalysisOperationMetadata> future =
       contactCenterInsightsClient.createAnalysisOperationCallable().futureCall(request);
   // Do something.
   Analysis response = future.get();
 }
Returns
Type Description
OperationCallable<CreateAnalysisRequest,Analysis,CreateAnalysisOperationMetadata>

createConversation(CreateConversationRequest request)

public final Conversation createConversation(CreateConversationRequest request)

Creates a conversation. Note that this method does not support audio transcription or redaction. Use conversations.upload instead.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   CreateConversationRequest request =
       CreateConversationRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setConversation(Conversation.newBuilder().build())
           .setConversationId("conversationId-1676095234")
           .build();
   Conversation response = contactCenterInsightsClient.createConversation(request);
 }
Parameter
Name Description
request CreateConversationRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
Conversation

createConversation(LocationName parent, Conversation conversation, String conversationId)

public final Conversation createConversation(LocationName parent, Conversation conversation, String conversationId)

Creates a conversation. Note that this method does not support audio transcription or redaction. Use conversations.upload instead.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   LocationName parent = LocationName.of("[PROJECT]", "[LOCATION]");
   Conversation conversation = Conversation.newBuilder().build();
   String conversationId = "conversationId-1676095234";
   Conversation response =
       contactCenterInsightsClient.createConversation(parent, conversation, conversationId);
 }
Parameters
Name Description
parent LocationName

Required. The parent resource of the conversation.
conversation Conversation

Required. The conversation resource to create.
conversationId String

A unique ID for the new conversation. This ID will become the final component of the conversation's resource name. If no ID is specified, a server-generated ID will be used.

This value should be 4-64 characters and must match the regular expression ^[a-z0-9-]{4,64}$. Valid characters are a-z-
Returns
Type Description
Conversation

createConversation(String parent, Conversation conversation, String conversationId)

public final Conversation createConversation(String parent, Conversation conversation, String conversationId)

Creates a conversation. Note that this method does not support audio transcription or redaction. Use conversations.upload instead.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String parent = LocationName.of("[PROJECT]", "[LOCATION]").toString();
   Conversation conversation = Conversation.newBuilder().build();
   String conversationId = "conversationId-1676095234";
   Conversation response =
       contactCenterInsightsClient.createConversation(parent, conversation, conversationId);
 }
Parameters
Name Description
parent String

Required. The parent resource of the conversation.
conversation Conversation

Required. The conversation resource to create.
conversationId String

A unique ID for the new conversation. This ID will become the final component of the conversation's resource name. If no ID is specified, a server-generated ID will be used.

This value should be 4-64 characters and must match the regular expression ^[a-z0-9-]{4,64}$. Valid characters are a-z-
Returns
Type Description
Conversation

createConversationCallable()

public final UnaryCallable<CreateConversationRequest,Conversation> createConversationCallable()

Creates a conversation. Note that this method does not support audio transcription or redaction. Use conversations.upload instead.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   CreateConversationRequest request =
       CreateConversationRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setConversation(Conversation.newBuilder().build())
           .setConversationId("conversationId-1676095234")
           .build();
   ApiFuture<Conversation> future =
       contactCenterInsightsClient.createConversationCallable().futureCall(request);
   // Do something.
   Conversation response = future.get();
 }
Returns
Type Description
UnaryCallable<CreateConversationRequest,Conversation>

createIssueModelAsync(CreateIssueModelRequest request)

public final OperationFuture<IssueModel,CreateIssueModelMetadata> createIssueModelAsync(CreateIssueModelRequest request)

Creates an issue model.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   CreateIssueModelRequest request =
       CreateIssueModelRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setIssueModel(IssueModel.newBuilder().build())
           .build();
   IssueModel response = contactCenterInsightsClient.createIssueModelAsync(request).get();
 }
Parameter
Name Description
request CreateIssueModelRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
OperationFuture<IssueModel,CreateIssueModelMetadata>

createIssueModelAsync(LocationName parent, IssueModel issueModel)

public final OperationFuture<IssueModel,CreateIssueModelMetadata> createIssueModelAsync(LocationName parent, IssueModel issueModel)

Creates an issue model.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   LocationName parent = LocationName.of("[PROJECT]", "[LOCATION]");
   IssueModel issueModel = IssueModel.newBuilder().build();
   IssueModel response =
       contactCenterInsightsClient.createIssueModelAsync(parent, issueModel).get();
 }
Parameters
Name Description
parent LocationName

Required. The parent resource of the issue model.
issueModel IssueModel

Required. The issue model to create.
Returns
Type Description
OperationFuture<IssueModel,CreateIssueModelMetadata>

createIssueModelAsync(String parent, IssueModel issueModel)

public final OperationFuture<IssueModel,CreateIssueModelMetadata> createIssueModelAsync(String parent, IssueModel issueModel)

Creates an issue model.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String parent = LocationName.of("[PROJECT]", "[LOCATION]").toString();
   IssueModel issueModel = IssueModel.newBuilder().build();
   IssueModel response =
       contactCenterInsightsClient.createIssueModelAsync(parent, issueModel).get();
 }
Parameters
Name Description
parent String

Required. The parent resource of the issue model.
issueModel IssueModel

Required. The issue model to create.
Returns
Type Description
OperationFuture<IssueModel,CreateIssueModelMetadata>

createIssueModelCallable()

public final UnaryCallable<CreateIssueModelRequest,Operation> createIssueModelCallable()

Creates an issue model.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   CreateIssueModelRequest request =
       CreateIssueModelRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setIssueModel(IssueModel.newBuilder().build())
           .build();
   ApiFuture<Operation> future =
       contactCenterInsightsClient.createIssueModelCallable().futureCall(request);
   // Do something.
   Operation response = future.get();
 }
Returns
Type Description
UnaryCallable<CreateIssueModelRequest,Operation>

createIssueModelOperationCallable()

public final OperationCallable<CreateIssueModelRequest,IssueModel,CreateIssueModelMetadata> createIssueModelOperationCallable()

Creates an issue model.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   CreateIssueModelRequest request =
       CreateIssueModelRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setIssueModel(IssueModel.newBuilder().build())
           .build();
   OperationFuture<IssueModel, CreateIssueModelMetadata> future =
       contactCenterInsightsClient.createIssueModelOperationCallable().futureCall(request);
   // Do something.
   IssueModel response = future.get();
 }
Returns
Type Description
OperationCallable<CreateIssueModelRequest,IssueModel,CreateIssueModelMetadata>

createPhraseMatcher(CreatePhraseMatcherRequest request)

public final PhraseMatcher createPhraseMatcher(CreatePhraseMatcherRequest request)

Creates a phrase matcher.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   CreatePhraseMatcherRequest request =
       CreatePhraseMatcherRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setPhraseMatcher(PhraseMatcher.newBuilder().build())
           .build();
   PhraseMatcher response = contactCenterInsightsClient.createPhraseMatcher(request);
 }
Parameter
Name Description
request CreatePhraseMatcherRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
PhraseMatcher

createPhraseMatcher(LocationName parent, PhraseMatcher phraseMatcher)

public final PhraseMatcher createPhraseMatcher(LocationName parent, PhraseMatcher phraseMatcher)

Creates a phrase matcher.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   LocationName parent = LocationName.of("[PROJECT]", "[LOCATION]");
   PhraseMatcher phraseMatcher = PhraseMatcher.newBuilder().build();
   PhraseMatcher response =
       contactCenterInsightsClient.createPhraseMatcher(parent, phraseMatcher);
 }
Parameters
Name Description
parent LocationName

Required. The parent resource of the phrase matcher. Required. The location to create a phrase matcher for. Format: projects/<Project ID>/locations/<Location ID> or projects/<Project Number>/locations/<Location ID>
phraseMatcher PhraseMatcher

Required. The phrase matcher resource to create.
Returns
Type Description
PhraseMatcher

createPhraseMatcher(String parent, PhraseMatcher phraseMatcher)

public final PhraseMatcher createPhraseMatcher(String parent, PhraseMatcher phraseMatcher)

Creates a phrase matcher.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String parent = LocationName.of("[PROJECT]", "[LOCATION]").toString();
   PhraseMatcher phraseMatcher = PhraseMatcher.newBuilder().build();
   PhraseMatcher response =
       contactCenterInsightsClient.createPhraseMatcher(parent, phraseMatcher);
 }
Parameters
Name Description
parent String

Required. The parent resource of the phrase matcher. Required. The location to create a phrase matcher for. Format: projects/<Project ID>/locations/<Location ID> or projects/<Project Number>/locations/<Location ID>
phraseMatcher PhraseMatcher

Required. The phrase matcher resource to create.
Returns
Type Description
PhraseMatcher

createPhraseMatcherCallable()

public final UnaryCallable<CreatePhraseMatcherRequest,PhraseMatcher> createPhraseMatcherCallable()

Creates a phrase matcher.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   CreatePhraseMatcherRequest request =
       CreatePhraseMatcherRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setPhraseMatcher(PhraseMatcher.newBuilder().build())
           .build();
   ApiFuture<PhraseMatcher> future =
       contactCenterInsightsClient.createPhraseMatcherCallable().futureCall(request);
   // Do something.
   PhraseMatcher response = future.get();
 }
Returns
Type Description
UnaryCallable<CreatePhraseMatcherRequest,PhraseMatcher>

createView(CreateViewRequest request)

public final View createView(CreateViewRequest request)

Creates a view.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   CreateViewRequest request =
       CreateViewRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setView(View.newBuilder().build())
           .build();
   View response = contactCenterInsightsClient.createView(request);
 }
Parameter
Name Description
request CreateViewRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
View

createView(LocationName parent, View view)

public final View createView(LocationName parent, View view)

Creates a view.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   LocationName parent = LocationName.of("[PROJECT]", "[LOCATION]");
   View view = View.newBuilder().build();
   View response = contactCenterInsightsClient.createView(parent, view);
 }
Parameters
Name Description
parent LocationName

Required. The parent resource of the view. Required. The location to create a view for. Format: projects/<Project ID>/locations/<Location ID> or projects/<Project Number>/locations/<Location ID>
view View

Required. The view resource to create.
Returns
Type Description
View

createView(String parent, View view)

public final View createView(String parent, View view)

Creates a view.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String parent = LocationName.of("[PROJECT]", "[LOCATION]").toString();
   View view = View.newBuilder().build();
   View response = contactCenterInsightsClient.createView(parent, view);
 }
Parameters
Name Description
parent String

Required. The parent resource of the view. Required. The location to create a view for. Format: projects/<Project ID>/locations/<Location ID> or projects/<Project Number>/locations/<Location ID>
view View

Required. The view resource to create.
Returns
Type Description
View

createViewCallable()

public final UnaryCallable<CreateViewRequest,View> createViewCallable()

Creates a view.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   CreateViewRequest request =
       CreateViewRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setView(View.newBuilder().build())
           .build();
   ApiFuture<View> future = contactCenterInsightsClient.createViewCallable().futureCall(request);
   // Do something.
   View response = future.get();
 }
Returns
Type Description
UnaryCallable<CreateViewRequest,View>

deleteAnalysis(AnalysisName name)

public final void deleteAnalysis(AnalysisName name)

Deletes an analysis.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   AnalysisName name =
       AnalysisName.of("[PROJECT]", "[LOCATION]", "[CONVERSATION]", "[ANALYSIS]");
   contactCenterInsightsClient.deleteAnalysis(name);
 }
Parameter
Name Description
name AnalysisName

Required. The name of the analysis to delete.

deleteAnalysis(DeleteAnalysisRequest request)

public final void deleteAnalysis(DeleteAnalysisRequest request)

Deletes an analysis.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   DeleteAnalysisRequest request =
       DeleteAnalysisRequest.newBuilder()
           .setName(
               AnalysisName.of("[PROJECT]", "[LOCATION]", "[CONVERSATION]", "[ANALYSIS]")
                   .toString())
           .build();
   contactCenterInsightsClient.deleteAnalysis(request);
 }
Parameter
Name Description
request DeleteAnalysisRequest

The request object containing all of the parameters for the API call.

deleteAnalysis(String name)

public final void deleteAnalysis(String name)

Deletes an analysis.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String name =
       AnalysisName.of("[PROJECT]", "[LOCATION]", "[CONVERSATION]", "[ANALYSIS]").toString();
   contactCenterInsightsClient.deleteAnalysis(name);
 }
Parameter
Name Description
name String

Required. The name of the analysis to delete.

deleteAnalysisCallable()

public final UnaryCallable<DeleteAnalysisRequest,Empty> deleteAnalysisCallable()

Deletes an analysis.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   DeleteAnalysisRequest request =
       DeleteAnalysisRequest.newBuilder()
           .setName(
               AnalysisName.of("[PROJECT]", "[LOCATION]", "[CONVERSATION]", "[ANALYSIS]")
                   .toString())
           .build();
   ApiFuture<Empty> future =
       contactCenterInsightsClient.deleteAnalysisCallable().futureCall(request);
   // Do something.
   future.get();
 }
Returns
Type Description
UnaryCallable<DeleteAnalysisRequest,Empty>

deleteConversation(ConversationName name)

public final void deleteConversation(ConversationName name)

Deletes a conversation.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ConversationName name = ConversationName.of("[PROJECT]", "[LOCATION]", "[CONVERSATION]");
   contactCenterInsightsClient.deleteConversation(name);
 }
Parameter
Name Description
name ConversationName

Required. The name of the conversation to delete.

deleteConversation(DeleteConversationRequest request)

public final void deleteConversation(DeleteConversationRequest request)

Deletes a conversation.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   DeleteConversationRequest request =
       DeleteConversationRequest.newBuilder()
           .setName(ConversationName.of("[PROJECT]", "[LOCATION]", "[CONVERSATION]").toString())
           .setForce(true)
           .build();
   contactCenterInsightsClient.deleteConversation(request);
 }
Parameter
Name Description
request DeleteConversationRequest

The request object containing all of the parameters for the API call.

deleteConversation(String name)

public final void deleteConversation(String name)

Deletes a conversation.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String name = ConversationName.of("[PROJECT]", "[LOCATION]", "[CONVERSATION]").toString();
   contactCenterInsightsClient.deleteConversation(name);
 }
Parameter
Name Description
name String

Required. The name of the conversation to delete.

deleteConversationCallable()

public final UnaryCallable<DeleteConversationRequest,Empty> deleteConversationCallable()

Deletes a conversation.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   DeleteConversationRequest request =
       DeleteConversationRequest.newBuilder()
           .setName(ConversationName.of("[PROJECT]", "[LOCATION]", "[CONVERSATION]").toString())
           .setForce(true)
           .build();
   ApiFuture<Empty> future =
       contactCenterInsightsClient.deleteConversationCallable().futureCall(request);
   // Do something.
   future.get();
 }
Returns
Type Description
UnaryCallable<DeleteConversationRequest,Empty>

deleteIssue(DeleteIssueRequest request)

public final void deleteIssue(DeleteIssueRequest request)

Deletes an issue.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   DeleteIssueRequest request =
       DeleteIssueRequest.newBuilder()
           .setName(
               IssueName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]", "[ISSUE]").toString())
           .build();
   contactCenterInsightsClient.deleteIssue(request);
 }
Parameter
Name Description
request DeleteIssueRequest

The request object containing all of the parameters for the API call.

deleteIssue(IssueName name)

public final void deleteIssue(IssueName name)

Deletes an issue.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   IssueName name = IssueName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]", "[ISSUE]");
   contactCenterInsightsClient.deleteIssue(name);
 }
Parameter
Name Description
name IssueName

Required. The name of the issue to delete.

deleteIssue(String name)

public final void deleteIssue(String name)

Deletes an issue.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String name = IssueName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]", "[ISSUE]").toString();
   contactCenterInsightsClient.deleteIssue(name);
 }
Parameter
Name Description
name String

Required. The name of the issue to delete.

deleteIssueCallable()

public final UnaryCallable<DeleteIssueRequest,Empty> deleteIssueCallable()

Deletes an issue.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   DeleteIssueRequest request =
       DeleteIssueRequest.newBuilder()
           .setName(
               IssueName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]", "[ISSUE]").toString())
           .build();
   ApiFuture<Empty> future =
       contactCenterInsightsClient.deleteIssueCallable().futureCall(request);
   // Do something.
   future.get();
 }
Returns
Type Description
UnaryCallable<DeleteIssueRequest,Empty>

deleteIssueModelAsync(DeleteIssueModelRequest request)

public final OperationFuture<Empty,DeleteIssueModelMetadata> deleteIssueModelAsync(DeleteIssueModelRequest request)

Deletes an issue model.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   DeleteIssueModelRequest request =
       DeleteIssueModelRequest.newBuilder()
           .setName(IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]").toString())
           .build();
   contactCenterInsightsClient.deleteIssueModelAsync(request).get();
 }
Parameter
Name Description
request DeleteIssueModelRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
OperationFuture<Empty,DeleteIssueModelMetadata>

deleteIssueModelAsync(IssueModelName name)

public final OperationFuture<Empty,DeleteIssueModelMetadata> deleteIssueModelAsync(IssueModelName name)

Deletes an issue model.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   IssueModelName name = IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]");
   contactCenterInsightsClient.deleteIssueModelAsync(name).get();
 }
Parameter
Name Description
name IssueModelName

Required. The name of the issue model to delete.
Returns
Type Description
OperationFuture<Empty,DeleteIssueModelMetadata>

deleteIssueModelAsync(String name)

public final OperationFuture<Empty,DeleteIssueModelMetadata> deleteIssueModelAsync(String name)

Deletes an issue model.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String name = IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]").toString();
   contactCenterInsightsClient.deleteIssueModelAsync(name).get();
 }
Parameter
Name Description
name String

Required. The name of the issue model to delete.
Returns
Type Description
OperationFuture<Empty,DeleteIssueModelMetadata>

deleteIssueModelCallable()

public final UnaryCallable<DeleteIssueModelRequest,Operation> deleteIssueModelCallable()

Deletes an issue model.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   DeleteIssueModelRequest request =
       DeleteIssueModelRequest.newBuilder()
           .setName(IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]").toString())
           .build();
   ApiFuture<Operation> future =
       contactCenterInsightsClient.deleteIssueModelCallable().futureCall(request);
   // Do something.
   future.get();
 }
Returns
Type Description
UnaryCallable<DeleteIssueModelRequest,Operation>

deleteIssueModelOperationCallable()

public final OperationCallable<DeleteIssueModelRequest,Empty,DeleteIssueModelMetadata> deleteIssueModelOperationCallable()

Deletes an issue model.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   DeleteIssueModelRequest request =
       DeleteIssueModelRequest.newBuilder()
           .setName(IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]").toString())
           .build();
   OperationFuture<Empty, DeleteIssueModelMetadata> future =
       contactCenterInsightsClient.deleteIssueModelOperationCallable().futureCall(request);
   // Do something.
   future.get();
 }
Returns
Type Description
OperationCallable<DeleteIssueModelRequest,Empty,DeleteIssueModelMetadata>

deletePhraseMatcher(DeletePhraseMatcherRequest request)

public final void deletePhraseMatcher(DeletePhraseMatcherRequest request)

Deletes a phrase matcher.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   DeletePhraseMatcherRequest request =
       DeletePhraseMatcherRequest.newBuilder()
           .setName(
               PhraseMatcherName.of("[PROJECT]", "[LOCATION]", "[PHRASE_MATCHER]").toString())
           .build();
   contactCenterInsightsClient.deletePhraseMatcher(request);
 }
Parameter
Name Description
request DeletePhraseMatcherRequest

The request object containing all of the parameters for the API call.

deletePhraseMatcher(PhraseMatcherName name)

public final void deletePhraseMatcher(PhraseMatcherName name)

Deletes a phrase matcher.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   PhraseMatcherName name = PhraseMatcherName.of("[PROJECT]", "[LOCATION]", "[PHRASE_MATCHER]");
   contactCenterInsightsClient.deletePhraseMatcher(name);
 }
Parameter
Name Description
name PhraseMatcherName

Required. The name of the phrase matcher to delete.

deletePhraseMatcher(String name)

public final void deletePhraseMatcher(String name)

Deletes a phrase matcher.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String name = PhraseMatcherName.of("[PROJECT]", "[LOCATION]", "[PHRASE_MATCHER]").toString();
   contactCenterInsightsClient.deletePhraseMatcher(name);
 }
Parameter
Name Description
name String

Required. The name of the phrase matcher to delete.

deletePhraseMatcherCallable()

public final UnaryCallable<DeletePhraseMatcherRequest,Empty> deletePhraseMatcherCallable()

Deletes a phrase matcher.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   DeletePhraseMatcherRequest request =
       DeletePhraseMatcherRequest.newBuilder()
           .setName(
               PhraseMatcherName.of("[PROJECT]", "[LOCATION]", "[PHRASE_MATCHER]").toString())
           .build();
   ApiFuture<Empty> future =
       contactCenterInsightsClient.deletePhraseMatcherCallable().futureCall(request);
   // Do something.
   future.get();
 }
Returns
Type Description
UnaryCallable<DeletePhraseMatcherRequest,Empty>

deleteView(DeleteViewRequest request)

public final void deleteView(DeleteViewRequest request)

Deletes a view.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   DeleteViewRequest request =
       DeleteViewRequest.newBuilder()
           .setName(ViewName.of("[PROJECT]", "[LOCATION]", "[VIEW]").toString())
           .build();
   contactCenterInsightsClient.deleteView(request);
 }
Parameter
Name Description
request DeleteViewRequest

The request object containing all of the parameters for the API call.

deleteView(ViewName name)

public final void deleteView(ViewName name)

Deletes a view.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ViewName name = ViewName.of("[PROJECT]", "[LOCATION]", "[VIEW]");
   contactCenterInsightsClient.deleteView(name);
 }
Parameter
Name Description
name ViewName

Required. The name of the view to delete.

deleteView(String name)

public final void deleteView(String name)

Deletes a view.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String name = ViewName.of("[PROJECT]", "[LOCATION]", "[VIEW]").toString();
   contactCenterInsightsClient.deleteView(name);
 }
Parameter
Name Description
name String

Required. The name of the view to delete.

deleteViewCallable()

public final UnaryCallable<DeleteViewRequest,Empty> deleteViewCallable()

Deletes a view.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   DeleteViewRequest request =
       DeleteViewRequest.newBuilder()
           .setName(ViewName.of("[PROJECT]", "[LOCATION]", "[VIEW]").toString())
           .build();
   ApiFuture<Empty> future =
       contactCenterInsightsClient.deleteViewCallable().futureCall(request);
   // Do something.
   future.get();
 }
Returns
Type Description
UnaryCallable<DeleteViewRequest,Empty>

deployIssueModelAsync(DeployIssueModelRequest request)

public final OperationFuture<DeployIssueModelResponse,DeployIssueModelMetadata> deployIssueModelAsync(DeployIssueModelRequest request)

Deploys an issue model. Returns an error if a model is already deployed. An issue model can only be used in analysis after it has been deployed.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   DeployIssueModelRequest request =
       DeployIssueModelRequest.newBuilder()
           .setName(IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]").toString())
           .build();
   DeployIssueModelResponse response =
       contactCenterInsightsClient.deployIssueModelAsync(request).get();
 }
Parameter
Name Description
request DeployIssueModelRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
OperationFuture<DeployIssueModelResponse,DeployIssueModelMetadata>

deployIssueModelAsync(IssueModelName name)

public final OperationFuture<DeployIssueModelResponse,DeployIssueModelMetadata> deployIssueModelAsync(IssueModelName name)

Deploys an issue model. Returns an error if a model is already deployed. An issue model can only be used in analysis after it has been deployed.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   IssueModelName name = IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]");
   DeployIssueModelResponse response =
       contactCenterInsightsClient.deployIssueModelAsync(name).get();
 }
Parameter
Name Description
name IssueModelName

Required. The issue model to deploy.
Returns
Type Description
OperationFuture<DeployIssueModelResponse,DeployIssueModelMetadata>

deployIssueModelAsync(String name)

public final OperationFuture<DeployIssueModelResponse,DeployIssueModelMetadata> deployIssueModelAsync(String name)

Deploys an issue model. Returns an error if a model is already deployed. An issue model can only be used in analysis after it has been deployed.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String name = IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]").toString();
   DeployIssueModelResponse response =
       contactCenterInsightsClient.deployIssueModelAsync(name).get();
 }
Parameter
Name Description
name String

Required. The issue model to deploy.
Returns
Type Description
OperationFuture<DeployIssueModelResponse,DeployIssueModelMetadata>

deployIssueModelCallable()

public final UnaryCallable<DeployIssueModelRequest,Operation> deployIssueModelCallable()

Deploys an issue model. Returns an error if a model is already deployed. An issue model can only be used in analysis after it has been deployed.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   DeployIssueModelRequest request =
       DeployIssueModelRequest.newBuilder()
           .setName(IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]").toString())
           .build();
   ApiFuture<Operation> future =
       contactCenterInsightsClient.deployIssueModelCallable().futureCall(request);
   // Do something.
   Operation response = future.get();
 }
Returns
Type Description
UnaryCallable<DeployIssueModelRequest,Operation>

deployIssueModelOperationCallable()

public final OperationCallable<DeployIssueModelRequest,DeployIssueModelResponse,DeployIssueModelMetadata> deployIssueModelOperationCallable()

Deploys an issue model. Returns an error if a model is already deployed. An issue model can only be used in analysis after it has been deployed.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   DeployIssueModelRequest request =
       DeployIssueModelRequest.newBuilder()
           .setName(IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]").toString())
           .build();
   OperationFuture<DeployIssueModelResponse, DeployIssueModelMetadata> future =
       contactCenterInsightsClient.deployIssueModelOperationCallable().futureCall(request);
   // Do something.
   DeployIssueModelResponse response = future.get();
 }
Returns
Type Description
OperationCallable<DeployIssueModelRequest,DeployIssueModelResponse,DeployIssueModelMetadata>

exportInsightsDataAsync(ExportInsightsDataRequest request)

public final OperationFuture<ExportInsightsDataResponse,ExportInsightsDataMetadata> exportInsightsDataAsync(ExportInsightsDataRequest request)

Export insights data to a destination defined in the request body.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ExportInsightsDataRequest request =
       ExportInsightsDataRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setFilter("filter-1274492040")
           .setKmsKey("kmsKey-1127483058")
           .build();
   ExportInsightsDataResponse response =
       contactCenterInsightsClient.exportInsightsDataAsync(request).get();
 }
Parameter
Name Description
request ExportInsightsDataRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
OperationFuture<ExportInsightsDataResponse,ExportInsightsDataMetadata>

exportInsightsDataAsync(LocationName parent)

public final OperationFuture<ExportInsightsDataResponse,ExportInsightsDataMetadata> exportInsightsDataAsync(LocationName parent)

Export insights data to a destination defined in the request body.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   LocationName parent = LocationName.of("[PROJECT]", "[LOCATION]");
   ExportInsightsDataResponse response =
       contactCenterInsightsClient.exportInsightsDataAsync(parent).get();
 }
Parameter
Name Description
parent LocationName

Required. The parent resource to export data from.
Returns
Type Description
OperationFuture<ExportInsightsDataResponse,ExportInsightsDataMetadata>

exportInsightsDataAsync(String parent)

public final OperationFuture<ExportInsightsDataResponse,ExportInsightsDataMetadata> exportInsightsDataAsync(String parent)

Export insights data to a destination defined in the request body.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String parent = LocationName.of("[PROJECT]", "[LOCATION]").toString();
   ExportInsightsDataResponse response =
       contactCenterInsightsClient.exportInsightsDataAsync(parent).get();
 }
Parameter
Name Description
parent String

Required. The parent resource to export data from.
Returns
Type Description
OperationFuture<ExportInsightsDataResponse,ExportInsightsDataMetadata>

exportInsightsDataCallable()

public final UnaryCallable<ExportInsightsDataRequest,Operation> exportInsightsDataCallable()

Export insights data to a destination defined in the request body.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ExportInsightsDataRequest request =
       ExportInsightsDataRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setFilter("filter-1274492040")
           .setKmsKey("kmsKey-1127483058")
           .build();
   ApiFuture<Operation> future =
       contactCenterInsightsClient.exportInsightsDataCallable().futureCall(request);
   // Do something.
   Operation response = future.get();
 }
Returns
Type Description
UnaryCallable<ExportInsightsDataRequest,Operation>

exportInsightsDataOperationCallable()

public final OperationCallable<ExportInsightsDataRequest,ExportInsightsDataResponse,ExportInsightsDataMetadata> exportInsightsDataOperationCallable()

Export insights data to a destination defined in the request body.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ExportInsightsDataRequest request =
       ExportInsightsDataRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setFilter("filter-1274492040")
           .setKmsKey("kmsKey-1127483058")
           .build();
   OperationFuture<ExportInsightsDataResponse, ExportInsightsDataMetadata> future =
       contactCenterInsightsClient.exportInsightsDataOperationCallable().futureCall(request);
   // Do something.
   ExportInsightsDataResponse response = future.get();
 }
Returns
Type Description
OperationCallable<ExportInsightsDataRequest,ExportInsightsDataResponse,ExportInsightsDataMetadata>

exportIssueModelAsync(ExportIssueModelRequest request)

public final OperationFuture<ExportIssueModelResponse,ExportIssueModelMetadata> exportIssueModelAsync(ExportIssueModelRequest request)

Exports an issue model to the provided destination.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ExportIssueModelRequest request =
       ExportIssueModelRequest.newBuilder()
           .setName(IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]").toString())
           .build();
   ExportIssueModelResponse response =
       contactCenterInsightsClient.exportIssueModelAsync(request).get();
 }
Parameter
Name Description
request ExportIssueModelRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
OperationFuture<ExportIssueModelResponse,ExportIssueModelMetadata>

exportIssueModelAsync(IssueModelName name)

public final OperationFuture<ExportIssueModelResponse,ExportIssueModelMetadata> exportIssueModelAsync(IssueModelName name)

Exports an issue model to the provided destination.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   IssueModelName name = IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]");
   ExportIssueModelResponse response =
       contactCenterInsightsClient.exportIssueModelAsync(name).get();
 }
Parameter
Name Description
name IssueModelName

Required. The issue model to export.
Returns
Type Description
OperationFuture<ExportIssueModelResponse,ExportIssueModelMetadata>

exportIssueModelAsync(String name)

public final OperationFuture<ExportIssueModelResponse,ExportIssueModelMetadata> exportIssueModelAsync(String name)

Exports an issue model to the provided destination.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String name = IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]").toString();
   ExportIssueModelResponse response =
       contactCenterInsightsClient.exportIssueModelAsync(name).get();
 }
Parameter
Name Description
name String

Required. The issue model to export.
Returns
Type Description
OperationFuture<ExportIssueModelResponse,ExportIssueModelMetadata>

exportIssueModelCallable()

public final UnaryCallable<ExportIssueModelRequest,Operation> exportIssueModelCallable()

Exports an issue model to the provided destination.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ExportIssueModelRequest request =
       ExportIssueModelRequest.newBuilder()
           .setName(IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]").toString())
           .build();
   ApiFuture<Operation> future =
       contactCenterInsightsClient.exportIssueModelCallable().futureCall(request);
   // Do something.
   Operation response = future.get();
 }
Returns
Type Description
UnaryCallable<ExportIssueModelRequest,Operation>

exportIssueModelOperationCallable()

public final OperationCallable<ExportIssueModelRequest,ExportIssueModelResponse,ExportIssueModelMetadata> exportIssueModelOperationCallable()

Exports an issue model to the provided destination.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ExportIssueModelRequest request =
       ExportIssueModelRequest.newBuilder()
           .setName(IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]").toString())
           .build();
   OperationFuture<ExportIssueModelResponse, ExportIssueModelMetadata> future =
       contactCenterInsightsClient.exportIssueModelOperationCallable().futureCall(request);
   // Do something.
   ExportIssueModelResponse response = future.get();
 }
Returns
Type Description
OperationCallable<ExportIssueModelRequest,ExportIssueModelResponse,ExportIssueModelMetadata>

getAnalysis(AnalysisName name)

public final Analysis getAnalysis(AnalysisName name)

Gets an analysis.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   AnalysisName name =
       AnalysisName.of("[PROJECT]", "[LOCATION]", "[CONVERSATION]", "[ANALYSIS]");
   Analysis response = contactCenterInsightsClient.getAnalysis(name);
 }
Parameter
Name Description
name AnalysisName

Required. The name of the analysis to get.
Returns
Type Description
Analysis

getAnalysis(GetAnalysisRequest request)

public final Analysis getAnalysis(GetAnalysisRequest request)

Gets an analysis.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   GetAnalysisRequest request =
       GetAnalysisRequest.newBuilder()
           .setName(
               AnalysisName.of("[PROJECT]", "[LOCATION]", "[CONVERSATION]", "[ANALYSIS]")
                   .toString())
           .build();
   Analysis response = contactCenterInsightsClient.getAnalysis(request);
 }
Parameter
Name Description
request GetAnalysisRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
Analysis

getAnalysis(String name)

public final Analysis getAnalysis(String name)

Gets an analysis.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String name =
       AnalysisName.of("[PROJECT]", "[LOCATION]", "[CONVERSATION]", "[ANALYSIS]").toString();
   Analysis response = contactCenterInsightsClient.getAnalysis(name);
 }
Parameter
Name Description
name String

Required. The name of the analysis to get.
Returns
Type Description
Analysis

getAnalysisCallable()

public final UnaryCallable<GetAnalysisRequest,Analysis> getAnalysisCallable()

Gets an analysis.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   GetAnalysisRequest request =
       GetAnalysisRequest.newBuilder()
           .setName(
               AnalysisName.of("[PROJECT]", "[LOCATION]", "[CONVERSATION]", "[ANALYSIS]")
                   .toString())
           .build();
   ApiFuture<Analysis> future =
       contactCenterInsightsClient.getAnalysisCallable().futureCall(request);
   // Do something.
   Analysis response = future.get();
 }
Returns
Type Description
UnaryCallable<GetAnalysisRequest,Analysis>

getConversation(ConversationName name)

public final Conversation getConversation(ConversationName name)

Gets a conversation.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ConversationName name = ConversationName.of("[PROJECT]", "[LOCATION]", "[CONVERSATION]");
   Conversation response = contactCenterInsightsClient.getConversation(name);
 }
Parameter
Name Description
name ConversationName

Required. The name of the conversation to get.
Returns
Type Description
Conversation

getConversation(GetConversationRequest request)

public final Conversation getConversation(GetConversationRequest request)

Gets a conversation.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   GetConversationRequest request =
       GetConversationRequest.newBuilder()
           .setName(ConversationName.of("[PROJECT]", "[LOCATION]", "[CONVERSATION]").toString())
           .setView(ConversationView.forNumber(0))
           .build();
   Conversation response = contactCenterInsightsClient.getConversation(request);
 }
Parameter
Name Description
request GetConversationRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
Conversation

getConversation(String name)

public final Conversation getConversation(String name)

Gets a conversation.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String name = ConversationName.of("[PROJECT]", "[LOCATION]", "[CONVERSATION]").toString();
   Conversation response = contactCenterInsightsClient.getConversation(name);
 }
Parameter
Name Description
name String

Required. The name of the conversation to get.
Returns
Type Description
Conversation

getConversationCallable()

public final UnaryCallable<GetConversationRequest,Conversation> getConversationCallable()

Gets a conversation.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   GetConversationRequest request =
       GetConversationRequest.newBuilder()
           .setName(ConversationName.of("[PROJECT]", "[LOCATION]", "[CONVERSATION]").toString())
           .setView(ConversationView.forNumber(0))
           .build();
   ApiFuture<Conversation> future =
       contactCenterInsightsClient.getConversationCallable().futureCall(request);
   // Do something.
   Conversation response = future.get();
 }
Returns
Type Description
UnaryCallable<GetConversationRequest,Conversation>

getEncryptionSpec(EncryptionSpecName name)

public final EncryptionSpec getEncryptionSpec(EncryptionSpecName name)

Gets location-level encryption key specification.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   EncryptionSpecName name = EncryptionSpecName.of("[PROJECT]", "[LOCATION]");
   EncryptionSpec response = contactCenterInsightsClient.getEncryptionSpec(name);
 }
Parameter
Name Description
name EncryptionSpecName

Required. The name of the encryption spec resource to get.
Returns
Type Description
EncryptionSpec

getEncryptionSpec(GetEncryptionSpecRequest request)

public final EncryptionSpec getEncryptionSpec(GetEncryptionSpecRequest request)

Gets location-level encryption key specification.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   GetEncryptionSpecRequest request =
       GetEncryptionSpecRequest.newBuilder()
           .setName(EncryptionSpecName.of("[PROJECT]", "[LOCATION]").toString())
           .build();
   EncryptionSpec response = contactCenterInsightsClient.getEncryptionSpec(request);
 }
Parameter
Name Description
request GetEncryptionSpecRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
EncryptionSpec

getEncryptionSpec(String name)

public final EncryptionSpec getEncryptionSpec(String name)

Gets location-level encryption key specification.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String name = EncryptionSpecName.of("[PROJECT]", "[LOCATION]").toString();
   EncryptionSpec response = contactCenterInsightsClient.getEncryptionSpec(name);
 }
Parameter
Name Description
name String

Required. The name of the encryption spec resource to get.
Returns
Type Description
EncryptionSpec

getEncryptionSpecCallable()

public final UnaryCallable<GetEncryptionSpecRequest,EncryptionSpec> getEncryptionSpecCallable()

Gets location-level encryption key specification.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   GetEncryptionSpecRequest request =
       GetEncryptionSpecRequest.newBuilder()
           .setName(EncryptionSpecName.of("[PROJECT]", "[LOCATION]").toString())
           .build();
   ApiFuture<EncryptionSpec> future =
       contactCenterInsightsClient.getEncryptionSpecCallable().futureCall(request);
   // Do something.
   EncryptionSpec response = future.get();
 }
Returns
Type Description
UnaryCallable<GetEncryptionSpecRequest,EncryptionSpec>

getHttpJsonOperationsClient()

public final OperationsClient getHttpJsonOperationsClient()

Returns the OperationsClient that can be used to query the status of a long-running operation returned by another API method call.

Returns
Type Description
OperationsClient

getIssue(GetIssueRequest request)

public final Issue getIssue(GetIssueRequest request)

Gets an issue.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   GetIssueRequest request =
       GetIssueRequest.newBuilder()
           .setName(
               IssueName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]", "[ISSUE]").toString())
           .build();
   Issue response = contactCenterInsightsClient.getIssue(request);
 }
Parameter
Name Description
request GetIssueRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
Issue

getIssue(IssueName name)

public final Issue getIssue(IssueName name)

Gets an issue.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   IssueName name = IssueName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]", "[ISSUE]");
   Issue response = contactCenterInsightsClient.getIssue(name);
 }
Parameter
Name Description
name IssueName

Required. The name of the issue to get.
Returns
Type Description
Issue

getIssue(String name)

public final Issue getIssue(String name)

Gets an issue.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String name = IssueName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]", "[ISSUE]").toString();
   Issue response = contactCenterInsightsClient.getIssue(name);
 }
Parameter
Name Description
name String

Required. The name of the issue to get.
Returns
Type Description
Issue

getIssueCallable()

public final UnaryCallable<GetIssueRequest,Issue> getIssueCallable()

Gets an issue.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   GetIssueRequest request =
       GetIssueRequest.newBuilder()
           .setName(
               IssueName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]", "[ISSUE]").toString())
           .build();
   ApiFuture<Issue> future = contactCenterInsightsClient.getIssueCallable().futureCall(request);
   // Do something.
   Issue response = future.get();
 }
Returns
Type Description
UnaryCallable<GetIssueRequest,Issue>

getIssueModel(GetIssueModelRequest request)

public final IssueModel getIssueModel(GetIssueModelRequest request)

Gets an issue model.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   GetIssueModelRequest request =
       GetIssueModelRequest.newBuilder()
           .setName(IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]").toString())
           .build();
   IssueModel response = contactCenterInsightsClient.getIssueModel(request);
 }
Parameter
Name Description
request GetIssueModelRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
IssueModel

getIssueModel(IssueModelName name)

public final IssueModel getIssueModel(IssueModelName name)

Gets an issue model.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   IssueModelName name = IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]");
   IssueModel response = contactCenterInsightsClient.getIssueModel(name);
 }
Parameter
Name Description
name IssueModelName

Required. The name of the issue model to get.
Returns
Type Description
IssueModel

getIssueModel(String name)

public final IssueModel getIssueModel(String name)

Gets an issue model.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String name = IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]").toString();
   IssueModel response = contactCenterInsightsClient.getIssueModel(name);
 }
Parameter
Name Description
name String

Required. The name of the issue model to get.
Returns
Type Description
IssueModel

getIssueModelCallable()

public final UnaryCallable<GetIssueModelRequest,IssueModel> getIssueModelCallable()

Gets an issue model.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   GetIssueModelRequest request =
       GetIssueModelRequest.newBuilder()
           .setName(IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]").toString())
           .build();
   ApiFuture<IssueModel> future =
       contactCenterInsightsClient.getIssueModelCallable().futureCall(request);
   // Do something.
   IssueModel response = future.get();
 }
Returns
Type Description
UnaryCallable<GetIssueModelRequest,IssueModel>

getOperationsClient()

public final OperationsClient getOperationsClient()

Returns the OperationsClient that can be used to query the status of a long-running operation returned by another API method call.

Returns
Type Description
OperationsClient

getPhraseMatcher(GetPhraseMatcherRequest request)

public final PhraseMatcher getPhraseMatcher(GetPhraseMatcherRequest request)

Gets a phrase matcher.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   GetPhraseMatcherRequest request =
       GetPhraseMatcherRequest.newBuilder()
           .setName(
               PhraseMatcherName.of("[PROJECT]", "[LOCATION]", "[PHRASE_MATCHER]").toString())
           .build();
   PhraseMatcher response = contactCenterInsightsClient.getPhraseMatcher(request);
 }
Parameter
Name Description
request GetPhraseMatcherRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
PhraseMatcher

getPhraseMatcher(PhraseMatcherName name)

public final PhraseMatcher getPhraseMatcher(PhraseMatcherName name)

Gets a phrase matcher.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   PhraseMatcherName name = PhraseMatcherName.of("[PROJECT]", "[LOCATION]", "[PHRASE_MATCHER]");
   PhraseMatcher response = contactCenterInsightsClient.getPhraseMatcher(name);
 }
Parameter
Name Description
name PhraseMatcherName

Required. The name of the phrase matcher to get.
Returns
Type Description
PhraseMatcher

getPhraseMatcher(String name)

public final PhraseMatcher getPhraseMatcher(String name)

Gets a phrase matcher.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String name = PhraseMatcherName.of("[PROJECT]", "[LOCATION]", "[PHRASE_MATCHER]").toString();
   PhraseMatcher response = contactCenterInsightsClient.getPhraseMatcher(name);
 }
Parameter
Name Description
name String

Required. The name of the phrase matcher to get.
Returns
Type Description
PhraseMatcher

getPhraseMatcherCallable()

public final UnaryCallable<GetPhraseMatcherRequest,PhraseMatcher> getPhraseMatcherCallable()

Gets a phrase matcher.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   GetPhraseMatcherRequest request =
       GetPhraseMatcherRequest.newBuilder()
           .setName(
               PhraseMatcherName.of("[PROJECT]", "[LOCATION]", "[PHRASE_MATCHER]").toString())
           .build();
   ApiFuture<PhraseMatcher> future =
       contactCenterInsightsClient.getPhraseMatcherCallable().futureCall(request);
   // Do something.
   PhraseMatcher response = future.get();
 }
Returns
Type Description
UnaryCallable<GetPhraseMatcherRequest,PhraseMatcher>

getSettings()

public final ContactCenterInsightsSettings getSettings()
Returns
Type Description
ContactCenterInsightsSettings

getSettings(GetSettingsRequest request)

public final Settings getSettings(GetSettingsRequest request)

Gets project-level settings.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   GetSettingsRequest request =
       GetSettingsRequest.newBuilder()
           .setName(SettingsName.of("[PROJECT]", "[LOCATION]").toString())
           .build();
   Settings response = contactCenterInsightsClient.getSettings(request);
 }
Parameter
Name Description
request GetSettingsRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
Settings

getSettings(SettingsName name)

public final Settings getSettings(SettingsName name)

Gets project-level settings.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   SettingsName name = SettingsName.of("[PROJECT]", "[LOCATION]");
   Settings response = contactCenterInsightsClient.getSettings(name);
 }
Parameter
Name Description
name SettingsName

Required. The name of the settings resource to get.
Returns
Type Description
Settings

getSettings(String name)

public final Settings getSettings(String name)

Gets project-level settings.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String name = SettingsName.of("[PROJECT]", "[LOCATION]").toString();
   Settings response = contactCenterInsightsClient.getSettings(name);
 }
Parameter
Name Description
name String

Required. The name of the settings resource to get.
Returns
Type Description
Settings

getSettingsCallable()

public final UnaryCallable<GetSettingsRequest,Settings> getSettingsCallable()

Gets project-level settings.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   GetSettingsRequest request =
       GetSettingsRequest.newBuilder()
           .setName(SettingsName.of("[PROJECT]", "[LOCATION]").toString())
           .build();
   ApiFuture<Settings> future =
       contactCenterInsightsClient.getSettingsCallable().futureCall(request);
   // Do something.
   Settings response = future.get();
 }
Returns
Type Description
UnaryCallable<GetSettingsRequest,Settings>

getStub()

public ContactCenterInsightsStub getStub()
Returns
Type Description
ContactCenterInsightsStub

getView(GetViewRequest request)

public final View getView(GetViewRequest request)

Gets a view.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   GetViewRequest request =
       GetViewRequest.newBuilder()
           .setName(ViewName.of("[PROJECT]", "[LOCATION]", "[VIEW]").toString())
           .build();
   View response = contactCenterInsightsClient.getView(request);
 }
Parameter
Name Description
request GetViewRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
View

getView(ViewName name)

public final View getView(ViewName name)

Gets a view.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ViewName name = ViewName.of("[PROJECT]", "[LOCATION]", "[VIEW]");
   View response = contactCenterInsightsClient.getView(name);
 }
Parameter
Name Description
name ViewName

Required. The name of the view to get.
Returns
Type Description
View

getView(String name)

public final View getView(String name)

Gets a view.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String name = ViewName.of("[PROJECT]", "[LOCATION]", "[VIEW]").toString();
   View response = contactCenterInsightsClient.getView(name);
 }
Parameter
Name Description
name String

Required. The name of the view to get.
Returns
Type Description
View

getViewCallable()

public final UnaryCallable<GetViewRequest,View> getViewCallable()

Gets a view.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   GetViewRequest request =
       GetViewRequest.newBuilder()
           .setName(ViewName.of("[PROJECT]", "[LOCATION]", "[VIEW]").toString())
           .build();
   ApiFuture<View> future = contactCenterInsightsClient.getViewCallable().futureCall(request);
   // Do something.
   View response = future.get();
 }
Returns
Type Description
UnaryCallable<GetViewRequest,View>

importIssueModelAsync(ImportIssueModelRequest request)

public final OperationFuture<ImportIssueModelResponse,ImportIssueModelMetadata> importIssueModelAsync(ImportIssueModelRequest request)

Imports an issue model from a Cloud Storage bucket.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ImportIssueModelRequest request =
       ImportIssueModelRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setCreateNewModel(true)
           .build();
   ImportIssueModelResponse response =
       contactCenterInsightsClient.importIssueModelAsync(request).get();
 }
Parameter
Name Description
request ImportIssueModelRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
OperationFuture<ImportIssueModelResponse,ImportIssueModelMetadata>

importIssueModelAsync(LocationName parent)

public final OperationFuture<ImportIssueModelResponse,ImportIssueModelMetadata> importIssueModelAsync(LocationName parent)

Imports an issue model from a Cloud Storage bucket.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   LocationName parent = LocationName.of("[PROJECT]", "[LOCATION]");
   ImportIssueModelResponse response =
       contactCenterInsightsClient.importIssueModelAsync(parent).get();
 }
Parameter
Name Description
parent LocationName

Required. The parent resource of the issue model.
Returns
Type Description
OperationFuture<ImportIssueModelResponse,ImportIssueModelMetadata>

importIssueModelAsync(String parent)

public final OperationFuture<ImportIssueModelResponse,ImportIssueModelMetadata> importIssueModelAsync(String parent)

Imports an issue model from a Cloud Storage bucket.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String parent = LocationName.of("[PROJECT]", "[LOCATION]").toString();
   ImportIssueModelResponse response =
       contactCenterInsightsClient.importIssueModelAsync(parent).get();
 }
Parameter
Name Description
parent String

Required. The parent resource of the issue model.
Returns
Type Description
OperationFuture<ImportIssueModelResponse,ImportIssueModelMetadata>

importIssueModelCallable()

public final UnaryCallable<ImportIssueModelRequest,Operation> importIssueModelCallable()

Imports an issue model from a Cloud Storage bucket.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ImportIssueModelRequest request =
       ImportIssueModelRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setCreateNewModel(true)
           .build();
   ApiFuture<Operation> future =
       contactCenterInsightsClient.importIssueModelCallable().futureCall(request);
   // Do something.
   Operation response = future.get();
 }
Returns
Type Description
UnaryCallable<ImportIssueModelRequest,Operation>

importIssueModelOperationCallable()

public final OperationCallable<ImportIssueModelRequest,ImportIssueModelResponse,ImportIssueModelMetadata> importIssueModelOperationCallable()

Imports an issue model from a Cloud Storage bucket.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ImportIssueModelRequest request =
       ImportIssueModelRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setCreateNewModel(true)
           .build();
   OperationFuture<ImportIssueModelResponse, ImportIssueModelMetadata> future =
       contactCenterInsightsClient.importIssueModelOperationCallable().futureCall(request);
   // Do something.
   ImportIssueModelResponse response = future.get();
 }
Returns
Type Description
OperationCallable<ImportIssueModelRequest,ImportIssueModelResponse,ImportIssueModelMetadata>

ingestConversationsAsync(IngestConversationsRequest request)

public final OperationFuture<IngestConversationsResponse,IngestConversationsMetadata> ingestConversationsAsync(IngestConversationsRequest request)

Imports conversations and processes them according to the user's configuration.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   IngestConversationsRequest request =
       IngestConversationsRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setConversationConfig(
               IngestConversationsRequest.ConversationConfig.newBuilder().build())
           .setRedactionConfig(RedactionConfig.newBuilder().build())
           .setSpeechConfig(SpeechConfig.newBuilder().build())
           .setSampleSize(153230710)
           .build();
   IngestConversationsResponse response =
       contactCenterInsightsClient.ingestConversationsAsync(request).get();
 }
Parameter
Name Description
request IngestConversationsRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
OperationFuture<IngestConversationsResponse,IngestConversationsMetadata>

ingestConversationsAsync(LocationName parent)

public final OperationFuture<IngestConversationsResponse,IngestConversationsMetadata> ingestConversationsAsync(LocationName parent)

Imports conversations and processes them according to the user's configuration.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   LocationName parent = LocationName.of("[PROJECT]", "[LOCATION]");
   IngestConversationsResponse response =
       contactCenterInsightsClient.ingestConversationsAsync(parent).get();
 }
Parameter
Name Description
parent LocationName

Required. The parent resource for new conversations.
Returns
Type Description
OperationFuture<IngestConversationsResponse,IngestConversationsMetadata>

ingestConversationsAsync(String parent)

public final OperationFuture<IngestConversationsResponse,IngestConversationsMetadata> ingestConversationsAsync(String parent)

Imports conversations and processes them according to the user's configuration.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String parent = LocationName.of("[PROJECT]", "[LOCATION]").toString();
   IngestConversationsResponse response =
       contactCenterInsightsClient.ingestConversationsAsync(parent).get();
 }
Parameter
Name Description
parent String

Required. The parent resource for new conversations.
Returns
Type Description
OperationFuture<IngestConversationsResponse,IngestConversationsMetadata>

ingestConversationsCallable()

public final UnaryCallable<IngestConversationsRequest,Operation> ingestConversationsCallable()

Imports conversations and processes them according to the user's configuration.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   IngestConversationsRequest request =
       IngestConversationsRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setConversationConfig(
               IngestConversationsRequest.ConversationConfig.newBuilder().build())
           .setRedactionConfig(RedactionConfig.newBuilder().build())
           .setSpeechConfig(SpeechConfig.newBuilder().build())
           .setSampleSize(153230710)
           .build();
   ApiFuture<Operation> future =
       contactCenterInsightsClient.ingestConversationsCallable().futureCall(request);
   // Do something.
   Operation response = future.get();
 }
Returns
Type Description
UnaryCallable<IngestConversationsRequest,Operation>

ingestConversationsOperationCallable()

public final OperationCallable<IngestConversationsRequest,IngestConversationsResponse,IngestConversationsMetadata> ingestConversationsOperationCallable()

Imports conversations and processes them according to the user's configuration.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   IngestConversationsRequest request =
       IngestConversationsRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setConversationConfig(
               IngestConversationsRequest.ConversationConfig.newBuilder().build())
           .setRedactionConfig(RedactionConfig.newBuilder().build())
           .setSpeechConfig(SpeechConfig.newBuilder().build())
           .setSampleSize(153230710)
           .build();
   OperationFuture<IngestConversationsResponse, IngestConversationsMetadata> future =
       contactCenterInsightsClient.ingestConversationsOperationCallable().futureCall(request);
   // Do something.
   IngestConversationsResponse response = future.get();
 }
Returns
Type Description
OperationCallable<IngestConversationsRequest,IngestConversationsResponse,IngestConversationsMetadata>

initializeEncryptionSpecAsync(EncryptionSpec encryptionSpec)

public final OperationFuture<InitializeEncryptionSpecResponse,InitializeEncryptionSpecMetadata> initializeEncryptionSpecAsync(EncryptionSpec encryptionSpec)

Initializes a location-level encryption key specification. An error will be thrown if the location has resources already created before the initialization. Once the encryption specification is initialized at a location, it is immutable and all newly created resources under the location will be encrypted with the existing specification.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   EncryptionSpec encryptionSpec = EncryptionSpec.newBuilder().build();
   InitializeEncryptionSpecResponse response =
       contactCenterInsightsClient.initializeEncryptionSpecAsync(encryptionSpec).get();
 }
Parameter
Name Description
encryptionSpec EncryptionSpec

Required. The encryption spec used for CMEK encryption. It is required that the kms key is in the same region as the endpoint. The same key will be used for all provisioned resources, if encryption is available. If the kms_key_name is left empty, no encryption will be enforced.
Returns
Type Description
OperationFuture<InitializeEncryptionSpecResponse,InitializeEncryptionSpecMetadata>

initializeEncryptionSpecAsync(InitializeEncryptionSpecRequest request)

public final OperationFuture<InitializeEncryptionSpecResponse,InitializeEncryptionSpecMetadata> initializeEncryptionSpecAsync(InitializeEncryptionSpecRequest request)

Initializes a location-level encryption key specification. An error will be thrown if the location has resources already created before the initialization. Once the encryption specification is initialized at a location, it is immutable and all newly created resources under the location will be encrypted with the existing specification.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   InitializeEncryptionSpecRequest request =
       InitializeEncryptionSpecRequest.newBuilder()
           .setEncryptionSpec(EncryptionSpec.newBuilder().build())
           .build();
   InitializeEncryptionSpecResponse response =
       contactCenterInsightsClient.initializeEncryptionSpecAsync(request).get();
 }
Parameter
Name Description
request InitializeEncryptionSpecRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
OperationFuture<InitializeEncryptionSpecResponse,InitializeEncryptionSpecMetadata>

initializeEncryptionSpecCallable()

public final UnaryCallable<InitializeEncryptionSpecRequest,Operation> initializeEncryptionSpecCallable()

Initializes a location-level encryption key specification. An error will be thrown if the location has resources already created before the initialization. Once the encryption specification is initialized at a location, it is immutable and all newly created resources under the location will be encrypted with the existing specification.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   InitializeEncryptionSpecRequest request =
       InitializeEncryptionSpecRequest.newBuilder()
           .setEncryptionSpec(EncryptionSpec.newBuilder().build())
           .build();
   ApiFuture<Operation> future =
       contactCenterInsightsClient.initializeEncryptionSpecCallable().futureCall(request);
   // Do something.
   Operation response = future.get();
 }
Returns
Type Description
UnaryCallable<InitializeEncryptionSpecRequest,Operation>

initializeEncryptionSpecOperationCallable()

public final OperationCallable<InitializeEncryptionSpecRequest,InitializeEncryptionSpecResponse,InitializeEncryptionSpecMetadata> initializeEncryptionSpecOperationCallable()

Initializes a location-level encryption key specification. An error will be thrown if the location has resources already created before the initialization. Once the encryption specification is initialized at a location, it is immutable and all newly created resources under the location will be encrypted with the existing specification.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   InitializeEncryptionSpecRequest request =
       InitializeEncryptionSpecRequest.newBuilder()
           .setEncryptionSpec(EncryptionSpec.newBuilder().build())
           .build();
   OperationFuture<InitializeEncryptionSpecResponse, InitializeEncryptionSpecMetadata> future =
       contactCenterInsightsClient
           .initializeEncryptionSpecOperationCallable()
           .futureCall(request);
   // Do something.
   InitializeEncryptionSpecResponse response = future.get();
 }
Returns
Type Description
OperationCallable<InitializeEncryptionSpecRequest,InitializeEncryptionSpecResponse,InitializeEncryptionSpecMetadata>

isShutdown()

public boolean isShutdown()
Returns
Type Description
boolean

isTerminated()

public boolean isTerminated()
Returns
Type Description
boolean

listAnalyses(ConversationName parent)

public final ContactCenterInsightsClient.ListAnalysesPagedResponse listAnalyses(ConversationName parent)

Lists analyses.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ConversationName parent = ConversationName.of("[PROJECT]", "[LOCATION]", "[CONVERSATION]");
   for (Analysis element : contactCenterInsightsClient.listAnalyses(parent).iterateAll()) {
     // doThingsWith(element);
   }
 }
Parameter
Name Description
parent ConversationName

Required. The parent resource of the analyses.
Returns
Type Description
ContactCenterInsightsClient.ListAnalysesPagedResponse

listAnalyses(ListAnalysesRequest request)

public final ContactCenterInsightsClient.ListAnalysesPagedResponse listAnalyses(ListAnalysesRequest request)

Lists analyses.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ListAnalysesRequest request =
       ListAnalysesRequest.newBuilder()
           .setParent(
               ConversationName.of("[PROJECT]", "[LOCATION]", "[CONVERSATION]").toString())
           .setPageSize(883849137)
           .setPageToken("pageToken873572522")
           .setFilter("filter-1274492040")
           .build();
   for (Analysis element : contactCenterInsightsClient.listAnalyses(request).iterateAll()) {
     // doThingsWith(element);
   }
 }
Parameter
Name Description
request ListAnalysesRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
ContactCenterInsightsClient.ListAnalysesPagedResponse

listAnalyses(String parent)

public final ContactCenterInsightsClient.ListAnalysesPagedResponse listAnalyses(String parent)

Lists analyses.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String parent = ConversationName.of("[PROJECT]", "[LOCATION]", "[CONVERSATION]").toString();
   for (Analysis element : contactCenterInsightsClient.listAnalyses(parent).iterateAll()) {
     // doThingsWith(element);
   }
 }
Parameter
Name Description
parent String

Required. The parent resource of the analyses.
Returns
Type Description
ContactCenterInsightsClient.ListAnalysesPagedResponse

listAnalysesCallable()

public final UnaryCallable<ListAnalysesRequest,ListAnalysesResponse> listAnalysesCallable()

Lists analyses.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ListAnalysesRequest request =
       ListAnalysesRequest.newBuilder()
           .setParent(
               ConversationName.of("[PROJECT]", "[LOCATION]", "[CONVERSATION]").toString())
           .setPageSize(883849137)
           .setPageToken("pageToken873572522")
           .setFilter("filter-1274492040")
           .build();
   while (true) {
     ListAnalysesResponse response =
         contactCenterInsightsClient.listAnalysesCallable().call(request);
     for (Analysis element : response.getAnalysesList()) {
       // doThingsWith(element);
     }
     String nextPageToken = response.getNextPageToken();
     if (!Strings.isNullOrEmpty(nextPageToken)) {
       request = request.toBuilder().setPageToken(nextPageToken).build();
     } else {
       break;
     }
   }
 }
Returns
Type Description
UnaryCallable<ListAnalysesRequest,ListAnalysesResponse>

listAnalysesPagedCallable()

public final UnaryCallable<ListAnalysesRequest,ContactCenterInsightsClient.ListAnalysesPagedResponse> listAnalysesPagedCallable()

Lists analyses.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ListAnalysesRequest request =
       ListAnalysesRequest.newBuilder()
           .setParent(
               ConversationName.of("[PROJECT]", "[LOCATION]", "[CONVERSATION]").toString())
           .setPageSize(883849137)
           .setPageToken("pageToken873572522")
           .setFilter("filter-1274492040")
           .build();
   ApiFuture<Analysis> future =
       contactCenterInsightsClient.listAnalysesPagedCallable().futureCall(request);
   // Do something.
   for (Analysis element : future.get().iterateAll()) {
     // doThingsWith(element);
   }
 }
Returns
Type Description
UnaryCallable<ListAnalysesRequest,ListAnalysesPagedResponse>

listConversations(ListConversationsRequest request)

public final ContactCenterInsightsClient.ListConversationsPagedResponse listConversations(ListConversationsRequest request)

Lists conversations.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ListConversationsRequest request =
       ListConversationsRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setPageSize(883849137)
           .setPageToken("pageToken873572522")
           .setFilter("filter-1274492040")
           .setOrderBy("orderBy-1207110587")
           .setView(ConversationView.forNumber(0))
           .build();
   for (Conversation element :
       contactCenterInsightsClient.listConversations(request).iterateAll()) {
     // doThingsWith(element);
   }
 }
Parameter
Name Description
request ListConversationsRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
ContactCenterInsightsClient.ListConversationsPagedResponse

listConversations(LocationName parent)

public final ContactCenterInsightsClient.ListConversationsPagedResponse listConversations(LocationName parent)

Lists conversations.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   LocationName parent = LocationName.of("[PROJECT]", "[LOCATION]");
   for (Conversation element :
       contactCenterInsightsClient.listConversations(parent).iterateAll()) {
     // doThingsWith(element);
   }
 }
Parameter
Name Description
parent LocationName

Required. The parent resource of the conversation.
Returns
Type Description
ContactCenterInsightsClient.ListConversationsPagedResponse

listConversations(String parent)

public final ContactCenterInsightsClient.ListConversationsPagedResponse listConversations(String parent)

Lists conversations.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String parent = LocationName.of("[PROJECT]", "[LOCATION]").toString();
   for (Conversation element :
       contactCenterInsightsClient.listConversations(parent).iterateAll()) {
     // doThingsWith(element);
   }
 }
Parameter
Name Description
parent String

Required. The parent resource of the conversation.
Returns
Type Description
ContactCenterInsightsClient.ListConversationsPagedResponse

listConversationsCallable()

public final UnaryCallable<ListConversationsRequest,ListConversationsResponse> listConversationsCallable()

Lists conversations.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ListConversationsRequest request =
       ListConversationsRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setPageSize(883849137)
           .setPageToken("pageToken873572522")
           .setFilter("filter-1274492040")
           .setOrderBy("orderBy-1207110587")
           .setView(ConversationView.forNumber(0))
           .build();
   while (true) {
     ListConversationsResponse response =
         contactCenterInsightsClient.listConversationsCallable().call(request);
     for (Conversation element : response.getConversationsList()) {
       // doThingsWith(element);
     }
     String nextPageToken = response.getNextPageToken();
     if (!Strings.isNullOrEmpty(nextPageToken)) {
       request = request.toBuilder().setPageToken(nextPageToken).build();
     } else {
       break;
     }
   }
 }
Returns
Type Description
UnaryCallable<ListConversationsRequest,ListConversationsResponse>

listConversationsPagedCallable()

public final UnaryCallable<ListConversationsRequest,ContactCenterInsightsClient.ListConversationsPagedResponse> listConversationsPagedCallable()

Lists conversations.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ListConversationsRequest request =
       ListConversationsRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setPageSize(883849137)
           .setPageToken("pageToken873572522")
           .setFilter("filter-1274492040")
           .setOrderBy("orderBy-1207110587")
           .setView(ConversationView.forNumber(0))
           .build();
   ApiFuture<Conversation> future =
       contactCenterInsightsClient.listConversationsPagedCallable().futureCall(request);
   // Do something.
   for (Conversation element : future.get().iterateAll()) {
     // doThingsWith(element);
   }
 }
Returns
Type Description
UnaryCallable<ListConversationsRequest,ListConversationsPagedResponse>

listIssueModels(ListIssueModelsRequest request)

public final ListIssueModelsResponse listIssueModels(ListIssueModelsRequest request)

Lists issue models.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ListIssueModelsRequest request =
       ListIssueModelsRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .build();
   ListIssueModelsResponse response = contactCenterInsightsClient.listIssueModels(request);
 }
Parameter
Name Description
request ListIssueModelsRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
ListIssueModelsResponse

listIssueModels(LocationName parent)

public final ListIssueModelsResponse listIssueModels(LocationName parent)

Lists issue models.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   LocationName parent = LocationName.of("[PROJECT]", "[LOCATION]");
   ListIssueModelsResponse response = contactCenterInsightsClient.listIssueModels(parent);
 }
Parameter
Name Description
parent LocationName

Required. The parent resource of the issue model.
Returns
Type Description
ListIssueModelsResponse

listIssueModels(String parent)

public final ListIssueModelsResponse listIssueModels(String parent)

Lists issue models.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String parent = LocationName.of("[PROJECT]", "[LOCATION]").toString();
   ListIssueModelsResponse response = contactCenterInsightsClient.listIssueModels(parent);
 }
Parameter
Name Description
parent String

Required. The parent resource of the issue model.
Returns
Type Description
ListIssueModelsResponse

listIssueModelsCallable()

public final UnaryCallable<ListIssueModelsRequest,ListIssueModelsResponse> listIssueModelsCallable()

Lists issue models.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ListIssueModelsRequest request =
       ListIssueModelsRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .build();
   ApiFuture<ListIssueModelsResponse> future =
       contactCenterInsightsClient.listIssueModelsCallable().futureCall(request);
   // Do something.
   ListIssueModelsResponse response = future.get();
 }
Returns
Type Description
UnaryCallable<ListIssueModelsRequest,ListIssueModelsResponse>

listIssues(IssueModelName parent)

public final ListIssuesResponse listIssues(IssueModelName parent)

Lists issues.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   IssueModelName parent = IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]");
   ListIssuesResponse response = contactCenterInsightsClient.listIssues(parent);
 }
Parameter
Name Description
parent IssueModelName

Required. The parent resource of the issue.
Returns
Type Description
ListIssuesResponse

listIssues(ListIssuesRequest request)

public final ListIssuesResponse listIssues(ListIssuesRequest request)

Lists issues.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ListIssuesRequest request =
       ListIssuesRequest.newBuilder()
           .setParent(IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]").toString())
           .build();
   ListIssuesResponse response = contactCenterInsightsClient.listIssues(request);
 }
Parameter
Name Description
request ListIssuesRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
ListIssuesResponse

listIssues(String parent)

public final ListIssuesResponse listIssues(String parent)

Lists issues.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String parent = IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]").toString();
   ListIssuesResponse response = contactCenterInsightsClient.listIssues(parent);
 }
Parameter
Name Description
parent String

Required. The parent resource of the issue.
Returns
Type Description
ListIssuesResponse

listIssuesCallable()

public final UnaryCallable<ListIssuesRequest,ListIssuesResponse> listIssuesCallable()

Lists issues.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ListIssuesRequest request =
       ListIssuesRequest.newBuilder()
           .setParent(IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]").toString())
           .build();
   ApiFuture<ListIssuesResponse> future =
       contactCenterInsightsClient.listIssuesCallable().futureCall(request);
   // Do something.
   ListIssuesResponse response = future.get();
 }
Returns
Type Description
UnaryCallable<ListIssuesRequest,ListIssuesResponse>

listPhraseMatchers(ListPhraseMatchersRequest request)

public final ContactCenterInsightsClient.ListPhraseMatchersPagedResponse listPhraseMatchers(ListPhraseMatchersRequest request)

Lists phrase matchers.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ListPhraseMatchersRequest request =
       ListPhraseMatchersRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setPageSize(883849137)
           .setPageToken("pageToken873572522")
           .setFilter("filter-1274492040")
           .build();
   for (PhraseMatcher element :
       contactCenterInsightsClient.listPhraseMatchers(request).iterateAll()) {
     // doThingsWith(element);
   }
 }
Parameter
Name Description
request ListPhraseMatchersRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
ContactCenterInsightsClient.ListPhraseMatchersPagedResponse

listPhraseMatchers(LocationName parent)

public final ContactCenterInsightsClient.ListPhraseMatchersPagedResponse listPhraseMatchers(LocationName parent)

Lists phrase matchers.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   LocationName parent = LocationName.of("[PROJECT]", "[LOCATION]");
   for (PhraseMatcher element :
       contactCenterInsightsClient.listPhraseMatchers(parent).iterateAll()) {
     // doThingsWith(element);
   }
 }
Parameter
Name Description
parent LocationName

Required. The parent resource of the phrase matcher.
Returns
Type Description
ContactCenterInsightsClient.ListPhraseMatchersPagedResponse

listPhraseMatchers(String parent)

public final ContactCenterInsightsClient.ListPhraseMatchersPagedResponse listPhraseMatchers(String parent)

Lists phrase matchers.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String parent = LocationName.of("[PROJECT]", "[LOCATION]").toString();
   for (PhraseMatcher element :
       contactCenterInsightsClient.listPhraseMatchers(parent).iterateAll()) {
     // doThingsWith(element);
   }
 }
Parameter
Name Description
parent String

Required. The parent resource of the phrase matcher.
Returns
Type Description
ContactCenterInsightsClient.ListPhraseMatchersPagedResponse

listPhraseMatchersCallable()

public final UnaryCallable<ListPhraseMatchersRequest,ListPhraseMatchersResponse> listPhraseMatchersCallable()

Lists phrase matchers.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ListPhraseMatchersRequest request =
       ListPhraseMatchersRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setPageSize(883849137)
           .setPageToken("pageToken873572522")
           .setFilter("filter-1274492040")
           .build();
   while (true) {
     ListPhraseMatchersResponse response =
         contactCenterInsightsClient.listPhraseMatchersCallable().call(request);
     for (PhraseMatcher element : response.getPhraseMatchersList()) {
       // doThingsWith(element);
     }
     String nextPageToken = response.getNextPageToken();
     if (!Strings.isNullOrEmpty(nextPageToken)) {
       request = request.toBuilder().setPageToken(nextPageToken).build();
     } else {
       break;
     }
   }
 }
Returns
Type Description
UnaryCallable<ListPhraseMatchersRequest,ListPhraseMatchersResponse>

listPhraseMatchersPagedCallable()

public final UnaryCallable<ListPhraseMatchersRequest,ContactCenterInsightsClient.ListPhraseMatchersPagedResponse> listPhraseMatchersPagedCallable()

Lists phrase matchers.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ListPhraseMatchersRequest request =
       ListPhraseMatchersRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setPageSize(883849137)
           .setPageToken("pageToken873572522")
           .setFilter("filter-1274492040")
           .build();
   ApiFuture<PhraseMatcher> future =
       contactCenterInsightsClient.listPhraseMatchersPagedCallable().futureCall(request);
   // Do something.
   for (PhraseMatcher element : future.get().iterateAll()) {
     // doThingsWith(element);
   }
 }
Returns
Type Description
UnaryCallable<ListPhraseMatchersRequest,ListPhraseMatchersPagedResponse>

listViews(ListViewsRequest request)

public final ContactCenterInsightsClient.ListViewsPagedResponse listViews(ListViewsRequest request)

Lists views.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ListViewsRequest request =
       ListViewsRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setPageSize(883849137)
           .setPageToken("pageToken873572522")
           .build();
   for (View element : contactCenterInsightsClient.listViews(request).iterateAll()) {
     // doThingsWith(element);
   }
 }
Parameter
Name Description
request ListViewsRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
ContactCenterInsightsClient.ListViewsPagedResponse

listViews(LocationName parent)

public final ContactCenterInsightsClient.ListViewsPagedResponse listViews(LocationName parent)

Lists views.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   LocationName parent = LocationName.of("[PROJECT]", "[LOCATION]");
   for (View element : contactCenterInsightsClient.listViews(parent).iterateAll()) {
     // doThingsWith(element);
   }
 }
Parameter
Name Description
parent LocationName

Required. The parent resource of the views.
Returns
Type Description
ContactCenterInsightsClient.ListViewsPagedResponse

listViews(String parent)

public final ContactCenterInsightsClient.ListViewsPagedResponse listViews(String parent)

Lists views.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String parent = LocationName.of("[PROJECT]", "[LOCATION]").toString();
   for (View element : contactCenterInsightsClient.listViews(parent).iterateAll()) {
     // doThingsWith(element);
   }
 }
Parameter
Name Description
parent String

Required. The parent resource of the views.
Returns
Type Description
ContactCenterInsightsClient.ListViewsPagedResponse

listViewsCallable()

public final UnaryCallable<ListViewsRequest,ListViewsResponse> listViewsCallable()

Lists views.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ListViewsRequest request =
       ListViewsRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setPageSize(883849137)
           .setPageToken("pageToken873572522")
           .build();
   while (true) {
     ListViewsResponse response = contactCenterInsightsClient.listViewsCallable().call(request);
     for (View element : response.getViewsList()) {
       // doThingsWith(element);
     }
     String nextPageToken = response.getNextPageToken();
     if (!Strings.isNullOrEmpty(nextPageToken)) {
       request = request.toBuilder().setPageToken(nextPageToken).build();
     } else {
       break;
     }
   }
 }
Returns
Type Description
UnaryCallable<ListViewsRequest,ListViewsResponse>

listViewsPagedCallable()

public final UnaryCallable<ListViewsRequest,ContactCenterInsightsClient.ListViewsPagedResponse> listViewsPagedCallable()

Lists views.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   ListViewsRequest request =
       ListViewsRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setPageSize(883849137)
           .setPageToken("pageToken873572522")
           .build();
   ApiFuture<View> future =
       contactCenterInsightsClient.listViewsPagedCallable().futureCall(request);
   // Do something.
   for (View element : future.get().iterateAll()) {
     // doThingsWith(element);
   }
 }
Returns
Type Description
UnaryCallable<ListViewsRequest,ListViewsPagedResponse>

shutdown()

public void shutdown()

shutdownNow()

public void shutdownNow()

undeployIssueModelAsync(IssueModelName name)

public final OperationFuture<UndeployIssueModelResponse,UndeployIssueModelMetadata> undeployIssueModelAsync(IssueModelName name)

Undeploys an issue model. An issue model can not be used in analysis after it has been undeployed.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   IssueModelName name = IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]");
   UndeployIssueModelResponse response =
       contactCenterInsightsClient.undeployIssueModelAsync(name).get();
 }
Parameter
Name Description
name IssueModelName

Required. The issue model to undeploy.
Returns
Type Description
OperationFuture<UndeployIssueModelResponse,UndeployIssueModelMetadata>

undeployIssueModelAsync(UndeployIssueModelRequest request)

public final OperationFuture<UndeployIssueModelResponse,UndeployIssueModelMetadata> undeployIssueModelAsync(UndeployIssueModelRequest request)

Undeploys an issue model. An issue model can not be used in analysis after it has been undeployed.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   UndeployIssueModelRequest request =
       UndeployIssueModelRequest.newBuilder()
           .setName(IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]").toString())
           .build();
   UndeployIssueModelResponse response =
       contactCenterInsightsClient.undeployIssueModelAsync(request).get();
 }
Parameter
Name Description
request UndeployIssueModelRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
OperationFuture<UndeployIssueModelResponse,UndeployIssueModelMetadata>

undeployIssueModelAsync(String name)

public final OperationFuture<UndeployIssueModelResponse,UndeployIssueModelMetadata> undeployIssueModelAsync(String name)

Undeploys an issue model. An issue model can not be used in analysis after it has been undeployed.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   String name = IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]").toString();
   UndeployIssueModelResponse response =
       contactCenterInsightsClient.undeployIssueModelAsync(name).get();
 }
Parameter
Name Description
name String

Required. The issue model to undeploy.
Returns
Type Description
OperationFuture<UndeployIssueModelResponse,UndeployIssueModelMetadata>

undeployIssueModelCallable()

public final UnaryCallable<UndeployIssueModelRequest,Operation> undeployIssueModelCallable()

Undeploys an issue model. An issue model can not be used in analysis after it has been undeployed.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   UndeployIssueModelRequest request =
       UndeployIssueModelRequest.newBuilder()
           .setName(IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]").toString())
           .build();
   ApiFuture<Operation> future =
       contactCenterInsightsClient.undeployIssueModelCallable().futureCall(request);
   // Do something.
   Operation response = future.get();
 }
Returns
Type Description
UnaryCallable<UndeployIssueModelRequest,Operation>

undeployIssueModelOperationCallable()

public final OperationCallable<UndeployIssueModelRequest,UndeployIssueModelResponse,UndeployIssueModelMetadata> undeployIssueModelOperationCallable()

Undeploys an issue model. An issue model can not be used in analysis after it has been undeployed.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   UndeployIssueModelRequest request =
       UndeployIssueModelRequest.newBuilder()
           .setName(IssueModelName.of("[PROJECT]", "[LOCATION]", "[ISSUE_MODEL]").toString())
           .build();
   OperationFuture<UndeployIssueModelResponse, UndeployIssueModelMetadata> future =
       contactCenterInsightsClient.undeployIssueModelOperationCallable().futureCall(request);
   // Do something.
   UndeployIssueModelResponse response = future.get();
 }
Returns
Type Description
OperationCallable<UndeployIssueModelRequest,UndeployIssueModelResponse,UndeployIssueModelMetadata>

updateConversation(Conversation conversation, FieldMask updateMask)

public final Conversation updateConversation(Conversation conversation, FieldMask updateMask)

Updates a conversation.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   Conversation conversation = Conversation.newBuilder().build();
   FieldMask updateMask = FieldMask.newBuilder().build();
   Conversation response =
       contactCenterInsightsClient.updateConversation(conversation, updateMask);
 }
Parameters
Name Description
conversation Conversation

Required. The new values for the conversation.
updateMask FieldMask

The list of fields to be updated. All possible fields can be updated by passing *, or a subset of the following updateable fields can be provided:

  • agent_id
  • language_code
  • labels
  • metadata
  • quality_metadata
  • call_metadata
  • start_time
  • expire_time or ttl
  • data_source.gcs_source.audio_uri or data_source.dialogflow_source.audio_uri

Returns
Type Description
Conversation

updateConversation(UpdateConversationRequest request)

public final Conversation updateConversation(UpdateConversationRequest request)

Updates a conversation.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   UpdateConversationRequest request =
       UpdateConversationRequest.newBuilder()
           .setConversation(Conversation.newBuilder().build())
           .setUpdateMask(FieldMask.newBuilder().build())
           .build();
   Conversation response = contactCenterInsightsClient.updateConversation(request);
 }
Parameter
Name Description
request UpdateConversationRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
Conversation

updateConversationCallable()

public final UnaryCallable<UpdateConversationRequest,Conversation> updateConversationCallable()

Updates a conversation.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   UpdateConversationRequest request =
       UpdateConversationRequest.newBuilder()
           .setConversation(Conversation.newBuilder().build())
           .setUpdateMask(FieldMask.newBuilder().build())
           .build();
   ApiFuture<Conversation> future =
       contactCenterInsightsClient.updateConversationCallable().futureCall(request);
   // Do something.
   Conversation response = future.get();
 }
Returns
Type Description
UnaryCallable<UpdateConversationRequest,Conversation>

updateIssue(Issue issue, FieldMask updateMask)

public final Issue updateIssue(Issue issue, FieldMask updateMask)

Updates an issue.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   Issue issue = Issue.newBuilder().build();
   FieldMask updateMask = FieldMask.newBuilder().build();
   Issue response = contactCenterInsightsClient.updateIssue(issue, updateMask);
 }
Parameters
Name Description
issue Issue

Required. The new values for the issue.
updateMask FieldMask

The list of fields to be updated.
Returns
Type Description
Issue

updateIssue(UpdateIssueRequest request)

public final Issue updateIssue(UpdateIssueRequest request)

Updates an issue.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   UpdateIssueRequest request =
       UpdateIssueRequest.newBuilder()
           .setIssue(Issue.newBuilder().build())
           .setUpdateMask(FieldMask.newBuilder().build())
           .build();
   Issue response = contactCenterInsightsClient.updateIssue(request);
 }
Parameter
Name Description
request UpdateIssueRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
Issue

updateIssueCallable()

public final UnaryCallable<UpdateIssueRequest,Issue> updateIssueCallable()

Updates an issue.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   UpdateIssueRequest request =
       UpdateIssueRequest.newBuilder()
           .setIssue(Issue.newBuilder().build())
           .setUpdateMask(FieldMask.newBuilder().build())
           .build();
   ApiFuture<Issue> future =
       contactCenterInsightsClient.updateIssueCallable().futureCall(request);
   // Do something.
   Issue response = future.get();
 }
Returns
Type Description
UnaryCallable<UpdateIssueRequest,Issue>

updateIssueModel(IssueModel issueModel, FieldMask updateMask)

public final IssueModel updateIssueModel(IssueModel issueModel, FieldMask updateMask)

Updates an issue model.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   IssueModel issueModel = IssueModel.newBuilder().build();
   FieldMask updateMask = FieldMask.newBuilder().build();
   IssueModel response = contactCenterInsightsClient.updateIssueModel(issueModel, updateMask);
 }
Parameters
Name Description
issueModel IssueModel

Required. The new values for the issue model.
updateMask FieldMask

The list of fields to be updated.
Returns
Type Description
IssueModel

updateIssueModel(UpdateIssueModelRequest request)

public final IssueModel updateIssueModel(UpdateIssueModelRequest request)

Updates an issue model.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   UpdateIssueModelRequest request =
       UpdateIssueModelRequest.newBuilder()
           .setIssueModel(IssueModel.newBuilder().build())
           .setUpdateMask(FieldMask.newBuilder().build())
           .build();
   IssueModel response = contactCenterInsightsClient.updateIssueModel(request);
 }
Parameter
Name Description
request UpdateIssueModelRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
IssueModel

updateIssueModelCallable()

public final UnaryCallable<UpdateIssueModelRequest,IssueModel> updateIssueModelCallable()

Updates an issue model.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   UpdateIssueModelRequest request =
       UpdateIssueModelRequest.newBuilder()
           .setIssueModel(IssueModel.newBuilder().build())
           .setUpdateMask(FieldMask.newBuilder().build())
           .build();
   ApiFuture<IssueModel> future =
       contactCenterInsightsClient.updateIssueModelCallable().futureCall(request);
   // Do something.
   IssueModel response = future.get();
 }
Returns
Type Description
UnaryCallable<UpdateIssueModelRequest,IssueModel>

updatePhraseMatcher(PhraseMatcher phraseMatcher, FieldMask updateMask)

public final PhraseMatcher updatePhraseMatcher(PhraseMatcher phraseMatcher, FieldMask updateMask)

Updates a phrase matcher.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   PhraseMatcher phraseMatcher = PhraseMatcher.newBuilder().build();
   FieldMask updateMask = FieldMask.newBuilder().build();
   PhraseMatcher response =
       contactCenterInsightsClient.updatePhraseMatcher(phraseMatcher, updateMask);
 }
Parameters
Name Description
phraseMatcher PhraseMatcher

Required. The new values for the phrase matcher.
updateMask FieldMask

The list of fields to be updated.
Returns
Type Description
PhraseMatcher

updatePhraseMatcher(UpdatePhraseMatcherRequest request)

public final PhraseMatcher updatePhraseMatcher(UpdatePhraseMatcherRequest request)

Updates a phrase matcher.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   UpdatePhraseMatcherRequest request =
       UpdatePhraseMatcherRequest.newBuilder()
           .setPhraseMatcher(PhraseMatcher.newBuilder().build())
           .setUpdateMask(FieldMask.newBuilder().build())
           .build();
   PhraseMatcher response = contactCenterInsightsClient.updatePhraseMatcher(request);
 }
Parameter
Name Description
request UpdatePhraseMatcherRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
PhraseMatcher

updatePhraseMatcherCallable()

public final UnaryCallable<UpdatePhraseMatcherRequest,PhraseMatcher> updatePhraseMatcherCallable()

Updates a phrase matcher.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   UpdatePhraseMatcherRequest request =
       UpdatePhraseMatcherRequest.newBuilder()
           .setPhraseMatcher(PhraseMatcher.newBuilder().build())
           .setUpdateMask(FieldMask.newBuilder().build())
           .build();
   ApiFuture<PhraseMatcher> future =
       contactCenterInsightsClient.updatePhraseMatcherCallable().futureCall(request);
   // Do something.
   PhraseMatcher response = future.get();
 }
Returns
Type Description
UnaryCallable<UpdatePhraseMatcherRequest,PhraseMatcher>

updateSettings(Settings settings, FieldMask updateMask)

public final Settings updateSettings(Settings settings, FieldMask updateMask)

Updates project-level settings.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   Settings settings = Settings.newBuilder().build();
   FieldMask updateMask = FieldMask.newBuilder().build();
   Settings response = contactCenterInsightsClient.updateSettings(settings, updateMask);
 }
Parameters
Name Description
settings Settings

Required. The new settings values.
updateMask FieldMask

Required. The list of fields to be updated.
Returns
Type Description
Settings

updateSettings(UpdateSettingsRequest request)

public final Settings updateSettings(UpdateSettingsRequest request)

Updates project-level settings.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   UpdateSettingsRequest request =
       UpdateSettingsRequest.newBuilder()
           .setSettings(Settings.newBuilder().build())
           .setUpdateMask(FieldMask.newBuilder().build())
           .build();
   Settings response = contactCenterInsightsClient.updateSettings(request);
 }
Parameter
Name Description
request UpdateSettingsRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
Settings

updateSettingsCallable()

public final UnaryCallable<UpdateSettingsRequest,Settings> updateSettingsCallable()

Updates project-level settings.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   UpdateSettingsRequest request =
       UpdateSettingsRequest.newBuilder()
           .setSettings(Settings.newBuilder().build())
           .setUpdateMask(FieldMask.newBuilder().build())
           .build();
   ApiFuture<Settings> future =
       contactCenterInsightsClient.updateSettingsCallable().futureCall(request);
   // Do something.
   Settings response = future.get();
 }
Returns
Type Description
UnaryCallable<UpdateSettingsRequest,Settings>

updateView(UpdateViewRequest request)

public final View updateView(UpdateViewRequest request)

Updates a view.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   UpdateViewRequest request =
       UpdateViewRequest.newBuilder()
           .setView(View.newBuilder().build())
           .setUpdateMask(FieldMask.newBuilder().build())
           .build();
   View response = contactCenterInsightsClient.updateView(request);
 }
Parameter
Name Description
request UpdateViewRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
View

updateView(View view, FieldMask updateMask)

public final View updateView(View view, FieldMask updateMask)

Updates a view.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   View view = View.newBuilder().build();
   FieldMask updateMask = FieldMask.newBuilder().build();
   View response = contactCenterInsightsClient.updateView(view, updateMask);
 }
Parameters
Name Description
view View

Required. The new view.
updateMask FieldMask

The list of fields to be updated.
Returns
Type Description
View

updateViewCallable()

public final UnaryCallable<UpdateViewRequest,View> updateViewCallable()

Updates a view.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   UpdateViewRequest request =
       UpdateViewRequest.newBuilder()
           .setView(View.newBuilder().build())
           .setUpdateMask(FieldMask.newBuilder().build())
           .build();
   ApiFuture<View> future = contactCenterInsightsClient.updateViewCallable().futureCall(request);
   // Do something.
   View response = future.get();
 }
Returns
Type Description
UnaryCallable<UpdateViewRequest,View>

uploadConversationAsync(UploadConversationRequest request)

public final OperationFuture<Conversation,UploadConversationMetadata> uploadConversationAsync(UploadConversationRequest request)

Create a long-running conversation upload operation. This method differs from CreateConversation by allowing audio transcription and optional DLP redaction.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   UploadConversationRequest request =
       UploadConversationRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setConversation(Conversation.newBuilder().build())
           .setConversationId("conversationId-1676095234")
           .setRedactionConfig(RedactionConfig.newBuilder().build())
           .setSpeechConfig(SpeechConfig.newBuilder().build())
           .build();
   Conversation response = contactCenterInsightsClient.uploadConversationAsync(request).get();
 }
Parameter
Name Description
request UploadConversationRequest

The request object containing all of the parameters for the API call.
Returns
Type Description
OperationFuture<Conversation,UploadConversationMetadata>

uploadConversationCallable()

public final UnaryCallable<UploadConversationRequest,Operation> uploadConversationCallable()

Create a long-running conversation upload operation. This method differs from CreateConversation by allowing audio transcription and optional DLP redaction.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   UploadConversationRequest request =
       UploadConversationRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setConversation(Conversation.newBuilder().build())
           .setConversationId("conversationId-1676095234")
           .setRedactionConfig(RedactionConfig.newBuilder().build())
           .setSpeechConfig(SpeechConfig.newBuilder().build())
           .build();
   ApiFuture<Operation> future =
       contactCenterInsightsClient.uploadConversationCallable().futureCall(request);
   // Do something.
   Operation response = future.get();
 }
Returns
Type Description
UnaryCallable<UploadConversationRequest,Operation>

uploadConversationOperationCallable()

public final OperationCallable<UploadConversationRequest,Conversation,UploadConversationMetadata> uploadConversationOperationCallable()

Create a long-running conversation upload operation. This method differs from CreateConversation by allowing audio transcription and optional DLP redaction.

Sample code:


 // This snippet has been automatically generated and should be regarded as a code template only.
 // It will require modifications to work:
 // - It may require correct/in-range values for request initialization.
 // - It may require specifying regional endpoints when creating the service client as shown in
 // https://cloud.google.com/java/docs/setup#configure_endpoints_for_the_client_library
 try (ContactCenterInsightsClient contactCenterInsightsClient =
     ContactCenterInsightsClient.create()) {
   UploadConversationRequest request =
       UploadConversationRequest.newBuilder()
           .setParent(LocationName.of("[PROJECT]", "[LOCATION]").toString())
           .setConversation(Conversation.newBuilder().build())
           .setConversationId("conversationId-1676095234")
           .setRedactionConfig(RedactionConfig.newBuilder().build())
           .setSpeechConfig(SpeechConfig.newBuilder().build())
           .build();
   OperationFuture<Conversation, UploadConversationMetadata> future =
       contactCenterInsightsClient.uploadConversationOperationCallable().futureCall(request);
   // Do something.
   Conversation response = future.get();
 }
Returns
Type Description
OperationCallable<UploadConversationRequest,Conversation,UploadConversationMetadata>