Interface ConversationsGrpc.AsyncService (4.66.0) 

public static interface ConversationsGrpc.AsyncService

Service for managing Conversations.

Methods

completeConversation(CompleteConversationRequest request, StreamObserver<Conversation> responseObserver)

public default void completeConversation(CompleteConversationRequest request, StreamObserver<Conversation> responseObserver)

Completes the specified conversation. Finished conversations are purged from the database after 30 days.

Parameters
Name Description
request CompleteConversationRequest
responseObserver io.grpc.stub.StreamObserver<Conversation>

createConversation(CreateConversationRequest request, StreamObserver<Conversation> responseObserver)

public default void createConversation(CreateConversationRequest request, StreamObserver<Conversation> responseObserver)

Creates a new conversation. Conversations are auto-completed after 24 hours. Conversation Lifecycle: There are two stages during a conversation: Automated Agent Stage and Assist Stage. For Automated Agent Stage, there will be a dialogflow agent responding to user queries. For Assist Stage, there's no dialogflow agent responding to user queries. But we will provide suggestions which are generated from conversation. If Conversation.conversation_profile is configured for a dialogflow agent, conversation will start from Automated Agent Stage, otherwise, it will start from Assist Stage. And during Automated Agent Stage, once an Intent with Intent.live_agent_handoff is triggered, conversation will transfer to Assist Stage.

Parameters
Name Description
request CreateConversationRequest
responseObserver io.grpc.stub.StreamObserver<Conversation>

generateStatelessSuggestion(GenerateStatelessSuggestionRequest request, StreamObserver<GenerateStatelessSuggestionResponse> responseObserver)

public default void generateStatelessSuggestion(GenerateStatelessSuggestionRequest request, StreamObserver<GenerateStatelessSuggestionResponse> responseObserver)

Generates and returns a suggestion for a conversation that does not have a resource created for it.

Parameters
Name Description
request GenerateStatelessSuggestionRequest
responseObserver io.grpc.stub.StreamObserver<GenerateStatelessSuggestionResponse>

generateStatelessSummary(GenerateStatelessSummaryRequest request, StreamObserver<GenerateStatelessSummaryResponse> responseObserver)

public default void generateStatelessSummary(GenerateStatelessSummaryRequest request, StreamObserver<GenerateStatelessSummaryResponse> responseObserver)

Generates and returns a summary for a conversation that does not have a resource created for it.

Parameters
Name Description
request GenerateStatelessSummaryRequest
responseObserver io.grpc.stub.StreamObserver<GenerateStatelessSummaryResponse>

generateSuggestions(GenerateSuggestionsRequest request, StreamObserver<GenerateSuggestionsResponse> responseObserver)

public default void generateSuggestions(GenerateSuggestionsRequest request, StreamObserver<GenerateSuggestionsResponse> responseObserver)

Generates all the suggestions using generators configured in the conversation profile. A generator is used only if its trigger event is matched.

Parameters
Name Description
request GenerateSuggestionsRequest
responseObserver io.grpc.stub.StreamObserver<GenerateSuggestionsResponse>

getConversation(GetConversationRequest request, StreamObserver<Conversation> responseObserver)

public default void getConversation(GetConversationRequest request, StreamObserver<Conversation> responseObserver)

Retrieves the specific conversation.

Parameters
Name Description
request GetConversationRequest
responseObserver io.grpc.stub.StreamObserver<Conversation>

ingestContextReferences(IngestContextReferencesRequest request, StreamObserver<IngestContextReferencesResponse> responseObserver)

public default void ingestContextReferences(IngestContextReferencesRequest request, StreamObserver<IngestContextReferencesResponse> responseObserver)

Data ingestion API. Ingests context references for an existing conversation.

Parameters
Name Description
request IngestContextReferencesRequest
responseObserver io.grpc.stub.StreamObserver<IngestContextReferencesResponse>

listConversations(ListConversationsRequest request, StreamObserver<ListConversationsResponse> responseObserver)

public default void listConversations(ListConversationsRequest request, StreamObserver<ListConversationsResponse> responseObserver)

Returns the list of all conversations in the specified project.

Parameters
Name Description
request ListConversationsRequest
responseObserver io.grpc.stub.StreamObserver<ListConversationsResponse>

listMessages(ListMessagesRequest request, StreamObserver<ListMessagesResponse> responseObserver)

public default void listMessages(ListMessagesRequest request, StreamObserver<ListMessagesResponse> responseObserver)

Lists messages that belong to a given conversation. messages are ordered by create_time in descending order. To fetch updates without duplication, send request with filter create_time_epoch_microseconds > [first item's create_time of previous request] and empty page_token.

Parameters
Name Description
request ListMessagesRequest
responseObserver io.grpc.stub.StreamObserver<ListMessagesResponse>

searchKnowledge(SearchKnowledgeRequest request, StreamObserver<SearchKnowledgeResponse> responseObserver)

public default void searchKnowledge(SearchKnowledgeRequest request, StreamObserver<SearchKnowledgeResponse> responseObserver)

Get answers for the given query based on knowledge documents.

Parameters
Name Description
request SearchKnowledgeRequest
responseObserver io.grpc.stub.StreamObserver<SearchKnowledgeResponse>

suggestConversationSummary(SuggestConversationSummaryRequest request, StreamObserver<SuggestConversationSummaryResponse> responseObserver)

public default void suggestConversationSummary(SuggestConversationSummaryRequest request, StreamObserver<SuggestConversationSummaryResponse> responseObserver)

Suggests summary for a conversation based on specific historical messages. The range of the messages to be used for summary can be specified in the request.

Parameters
Name Description
request SuggestConversationSummaryRequest
responseObserver io.grpc.stub.StreamObserver<SuggestConversationSummaryResponse>