Class AnswerRecordsClient (2.12.0)

AnswerRecordsClient(*, credentials: Optional[google.auth.credentials.Credentials] = None, transport: Optional[Union[str, google.cloud.dialogflow_v2beta1.services.answer_records.transports.base.AnswerRecordsTransport]] = None, client_options: Optional[google.api_core.client_options.ClientOptions] = None, client_info: google.api_core.gapic_v1.client_info.ClientInfo = <google.api_core.gapic_v1.client_info.ClientInfo object>)

Service for managing AnswerRecords.

Properties

transport

Returns the transport used by the client instance.

Returns
TypeDescription
AnswerRecordsTransportThe transport used by the client instance.

Methods

AnswerRecordsClient

AnswerRecordsClient(*, credentials: Optional[google.auth.credentials.Credentials] = None, transport: Optional[Union[str, google.cloud.dialogflow_v2beta1.services.answer_records.transports.base.AnswerRecordsTransport]] = None, client_options: Optional[google.api_core.client_options.ClientOptions] = None, client_info: google.api_core.gapic_v1.client_info.ClientInfo = <google.api_core.gapic_v1.client_info.ClientInfo object>)

Instantiates the answer records client.

Parameters
NameDescription
credentials Optional[google.auth.credentials.Credentials]

The authorization credentials to attach to requests. These credentials identify the application to the service; if none are specified, the client will attempt to ascertain the credentials from the environment.

transport Union[str, AnswerRecordsTransport]

The transport to use. If set to None, a transport is chosen automatically.

client_options google.api_core.client_options.ClientOptions

Custom options for the client. It won't take effect if a transport instance is provided. (1) The api_endpoint property can be used to override the default endpoint provided by the client. GOOGLE_API_USE_MTLS_ENDPOINT environment variable can also be used to override the endpoint: "always" (always use the default mTLS endpoint), "never" (always use the default regular endpoint) and "auto" (auto switch to the default mTLS endpoint if client certificate is present, this is the default value). However, the api_endpoint property takes precedence if provided. (2) If GOOGLE_API_USE_CLIENT_CERTIFICATE environment variable is "true", then the client_cert_source property can be used to provide client certificate for mutual TLS transport. If not provided, the default SSL client certificate will be used if present. If GOOGLE_API_USE_CLIENT_CERTIFICATE is "false" or not set, no client certificate will be used.

client_info google.api_core.gapic_v1.client_info.ClientInfo

The client info used to send a user-agent string along with API requests. If None, then default info will be used. Generally, you only need to set this if you're developing your own client library.

Exceptions
TypeDescription
google.auth.exceptions.MutualTLSChannelErrorIf mutual TLS transport creation failed for any reason.

__exit__

__exit__(type, value, traceback)

Releases underlying transport's resources.

answer_record_path

answer_record_path(project: str, answer_record: str)

Returns a fully-qualified answer_record string.

common_billing_account_path

common_billing_account_path(billing_account: str)

Returns a fully-qualified billing_account string.

common_folder_path

common_folder_path(folder: str)

Returns a fully-qualified folder string.

common_location_path

common_location_path(project: str, location: str)

Returns a fully-qualified location string.

common_organization_path

common_organization_path(organization: str)

Returns a fully-qualified organization string.

common_project_path

common_project_path(project: str)

Returns a fully-qualified project string.

from_service_account_file

from_service_account_file(filename: str, *args, **kwargs)

Creates an instance of this client using the provided credentials file.

Parameter
NameDescription
filename str

The path to the service account private key json file.

Returns
TypeDescription
AnswerRecordsClientThe constructed client.

from_service_account_info

from_service_account_info(info: dict, *args, **kwargs)

Creates an instance of this client using the provided credentials info.

Parameter
NameDescription
info dict

The service account private key info.

Returns
TypeDescription
AnswerRecordsClientThe constructed client.

from_service_account_json

from_service_account_json(filename: str, *args, **kwargs)

Creates an instance of this client using the provided credentials file.

Parameter
NameDescription
filename str

The path to the service account private key json file.

Returns
TypeDescription
AnswerRecordsClientThe constructed client.

get_answer_record

get_answer_record(request: Optional[Union[google.cloud.dialogflow_v2beta1.types.answer_record.GetAnswerRecordRequest, dict]] = None, *, retry: Union[google.api_core.retry.Retry, google.api_core.gapic_v1.method._MethodDefault] = <_MethodDefault._DEFAULT_VALUE: <object object>>, timeout: Optional[float] = None, metadata: Sequence[Tuple[str, str]] = ())

Deprecated. Retrieves a specific answer record.

from google.cloud import dialogflow_v2beta1

def sample_get_answer_record():
    # Create a client
    client = dialogflow_v2beta1.AnswerRecordsClient()

    # Initialize request argument(s)
    request = dialogflow_v2beta1.GetAnswerRecordRequest(
    )

    # Make the request
    response = client.get_answer_record(request=request)

    # Handle the response
    print(response)
Parameters
NameDescription
request Union[google.cloud.dialogflow_v2beta1.types.GetAnswerRecordRequest, dict]

The request object. Request message for AnswerRecords.GetAnswerRecord.

retry google.api_core.retry.Retry

Designation of what errors, if any, should be retried.

timeout float

The timeout for this request.

metadata Sequence[Tuple[str, str]]

Strings which should be sent along with the request as metadata.

Returns
TypeDescription
google.cloud.dialogflow_v2beta1.types.AnswerRecordAnswer records are records to manage answer history and feedbacks for Dialogflow. Currently, answer record includes: - human agent assistant article suggestion - human agent assistant faq article It doesn't include: - DetectIntent intent matching - DetectIntent knowledge Answer records are not related to the conversation history in the Dialogflow Console. A Record is generated even when the end-user disables conversation history in the console. Records are created when there's a human agent assistant suggestion generated. A typical workflow for customers provide feedback to an answer is: 1. For human agent assistant, customers get suggestion via ListSuggestions API. Together with the answers, AnswerRecord.name are returned to the customers. 2. The customer uses the AnswerRecord.name to call the [UpdateAnswerRecord][] method to send feedback about a specific answer that they believe is wrong.

get_mtls_endpoint_and_cert_source

get_mtls_endpoint_and_cert_source(
    client_options: Optional[google.api_core.client_options.ClientOptions] = None,
)

Return the API endpoint and client cert source for mutual TLS.

The client cert source is determined in the following order: (1) if GOOGLE_API_USE_CLIENT_CERTIFICATE environment variable is not "true", the client cert source is None. (2) if client_options.client_cert_source is provided, use the provided one; if the default client cert source exists, use the default one; otherwise the client cert source is None.

The API endpoint is determined in the following order: (1) if client_options.api_endpoint if provided, use the provided one. (2) if GOOGLE_API_USE_CLIENT_CERTIFICATE environment variable is "always", use the default mTLS endpoint; if the environment variabel is "never", use the default API endpoint; otherwise if client cert source exists, use the default mTLS endpoint, otherwise use the default API endpoint.

More details can be found at https://google.aip.dev/auth/4114.

Parameter
NameDescription
client_options google.api_core.client_options.ClientOptions

Custom options for the client. Only the api_endpoint and client_cert_source properties may be used in this method.

Exceptions
TypeDescription
google.auth.exceptions.MutualTLSChannelErrorIf any errors happen.
Returns
TypeDescription
Tuple[str, Callable[[], Tuple[bytes, bytes]]]returns the API endpoint and the client cert source to use.

list_answer_records

list_answer_records(request: Optional[Union[google.cloud.dialogflow_v2beta1.types.answer_record.ListAnswerRecordsRequest, dict]] = None, *, parent: Optional[str] = None, retry: Union[google.api_core.retry.Retry, google.api_core.gapic_v1.method._MethodDefault] = <_MethodDefault._DEFAULT_VALUE: <object object>>, timeout: Optional[float] = None, metadata: Sequence[Tuple[str, str]] = ())

Returns the list of all answer records in the specified project in reverse chronological order.

from google.cloud import dialogflow_v2beta1

def sample_list_answer_records():
    # Create a client
    client = dialogflow_v2beta1.AnswerRecordsClient()

    # Initialize request argument(s)
    request = dialogflow_v2beta1.ListAnswerRecordsRequest(
    )

    # Make the request
    page_result = client.list_answer_records(request=request)

    # Handle the response
    for response in page_result:
        print(response)
Parameters
NameDescription
request Union[google.cloud.dialogflow_v2beta1.types.ListAnswerRecordsRequest, dict]

The request object. Request message for AnswerRecords.ListAnswerRecords.

parent str

Required. The project to list all answer records for in reverse chronological order. Format: projects/. This corresponds to the parent field on the request instance; if request is provided, this should not be set.

retry google.api_core.retry.Retry

Designation of what errors, if any, should be retried.

timeout float

The timeout for this request.

metadata Sequence[Tuple[str, str]]

Strings which should be sent along with the request as metadata.

Returns
TypeDescription
google.cloud.dialogflow_v2beta1.services.answer_records.pagers.ListAnswerRecordsPagerResponse message for AnswerRecords.ListAnswerRecords. Iterating over this object will yield results and resolve additional pages automatically.

parse_answer_record_path

parse_answer_record_path(path: str)

Parses a answer_record path into its component segments.

parse_common_billing_account_path

parse_common_billing_account_path(path: str)

Parse a billing_account path into its component segments.

parse_common_folder_path

parse_common_folder_path(path: str)

Parse a folder path into its component segments.

parse_common_location_path

parse_common_location_path(path: str)

Parse a location path into its component segments.

parse_common_organization_path

parse_common_organization_path(path: str)

Parse a organization path into its component segments.

parse_common_project_path

parse_common_project_path(path: str)

Parse a project path into its component segments.

update_answer_record

update_answer_record(request: Optional[Union[google.cloud.dialogflow_v2beta1.types.answer_record.UpdateAnswerRecordRequest, dict]] = None, *, answer_record: Optional[google.cloud.dialogflow_v2beta1.types.answer_record.AnswerRecord] = None, update_mask: Optional[google.protobuf.field_mask_pb2.FieldMask] = None, retry: Union[google.api_core.retry.Retry, google.api_core.gapic_v1.method._MethodDefault] = <_MethodDefault._DEFAULT_VALUE: <object object>>, timeout: Optional[float] = None, metadata: Sequence[Tuple[str, str]] = ())

Updates the specified answer record.

from google.cloud import dialogflow_v2beta1

def sample_update_answer_record():
    # Create a client
    client = dialogflow_v2beta1.AnswerRecordsClient()

    # Initialize request argument(s)
    request = dialogflow_v2beta1.UpdateAnswerRecordRequest(
    )

    # Make the request
    response = client.update_answer_record(request=request)

    # Handle the response
    print(response)
Parameters
NameDescription
request Union[google.cloud.dialogflow_v2beta1.types.UpdateAnswerRecordRequest, dict]

The request object. Request message for AnswerRecords.UpdateAnswerRecord.

answer_record google.cloud.dialogflow_v2beta1.types.AnswerRecord

Required. Answer record to update. This corresponds to the answer_record field on the request instance; if request is provided, this should not be set.

update_mask google.protobuf.field_mask_pb2.FieldMask

Required. The mask to control which fields get updated. This corresponds to the update_mask field on the request instance; if request is provided, this should not be set.

retry google.api_core.retry.Retry

Designation of what errors, if any, should be retried.

timeout float

The timeout for this request.

metadata Sequence[Tuple[str, str]]

Strings which should be sent along with the request as metadata.

Returns
TypeDescription
google.cloud.dialogflow_v2beta1.types.AnswerRecordAnswer records are records to manage answer history and feedbacks for Dialogflow. Currently, answer record includes: - human agent assistant article suggestion - human agent assistant faq article It doesn't include: - DetectIntent intent matching - DetectIntent knowledge Answer records are not related to the conversation history in the Dialogflow Console. A Record is generated even when the end-user disables conversation history in the console. Records are created when there's a human agent assistant suggestion generated. A typical workflow for customers provide feedback to an answer is: 1. For human agent assistant, customers get suggestion via ListSuggestions API. Together with the answers, AnswerRecord.name are returned to the customers. 2. The customer uses the AnswerRecord.name to call the [UpdateAnswerRecord][] method to send feedback about a specific answer that they believe is wrong.