Class Type (2.24.1)

Version 2.24.1

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Type(value)

Defines the type of Human Agent Assistant feature.

Values: TYPE_UNSPECIFIED (0): Unspecified feature type. ARTICLE_SUGGESTION (1): Run article suggestion model for chat. FAQ (2): Run FAQ model. SMART_REPLY (3): Run smart reply model for chat. DIALOGFLOW_ASSIST (4): Run Dialogflow assist model for chat, which will return automated agent response as suggestion. CONVERSATION_SUMMARIZATION (8): Run conversation summarization model for chat. KNOWLEDGE_SEARCH (14): Run knowledge search with text input from agent or text generated query.