Class Google::Cloud::Dialogflow::V2::HumanAgentHandoffConfig (v0.13.0)

Defines the hand off to a live agent, typically on which external agent service provider to connect to a conversation.

Currently, this feature is not general available, please contact Google to get access.

Inherits

  • Object

Extended By

  • Google::Protobuf::MessageExts::ClassMethods

Includes

  • Google::Protobuf::MessageExts

Methods

#live_person_config

def live_person_config() -> ::Google::Cloud::Dialogflow::V2::HumanAgentHandoffConfig::LivePersonConfig
Returns

#live_person_config=

def live_person_config=(value) -> ::Google::Cloud::Dialogflow::V2::HumanAgentHandoffConfig::LivePersonConfig
Parameter
Returns

#salesforce_live_agent_config

def salesforce_live_agent_config() -> ::Google::Cloud::Dialogflow::V2::HumanAgentHandoffConfig::SalesforceLiveAgentConfig
Returns

#salesforce_live_agent_config=

def salesforce_live_agent_config=(value) -> ::Google::Cloud::Dialogflow::V2::HumanAgentHandoffConfig::SalesforceLiveAgentConfig
Parameter
Returns