Dialogflow V2 API - Class Google::Cloud::Dialogflow::V2::HumanAgentHandoffConfig (v1.0.0)

Version 1.0.0

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Reference documentation and code samples for the Dialogflow V2 API class Google::Cloud::Dialogflow::V2::HumanAgentHandoffConfig.

Defines the hand off to a live agent, typically on which external agent service provider to connect to a conversation.

Currently, this feature is not general available, please contact Google to get access.

Inherits

• Object

Extended By

• Google::Protobuf::MessageExts::ClassMethods

Includes

• Google::Protobuf::MessageExts

Methods

#live_person_config

def live_person_config() -> ::Google::Cloud::Dialogflow::V2::HumanAgentHandoffConfig::LivePersonConfig

Returns

• (::Google::Cloud::Dialogflow::V2::HumanAgentHandoffConfig::LivePersonConfig) — Uses LivePerson (https://www.liveperson.com).

#live_person_config=

def live_person_config=(value) -> ::Google::Cloud::Dialogflow::V2::HumanAgentHandoffConfig::LivePersonConfig

Parameter

• value (::Google::Cloud::Dialogflow::V2::HumanAgentHandoffConfig::LivePersonConfig) — Uses LivePerson (https://www.liveperson.com).

Returns

• (::Google::Cloud::Dialogflow::V2::HumanAgentHandoffConfig::LivePersonConfig) — Uses LivePerson (https://www.liveperson.com).

#salesforce_live_agent_config

def salesforce_live_agent_config() -> ::Google::Cloud::Dialogflow::V2::HumanAgentHandoffConfig::SalesforceLiveAgentConfig

Returns

• (::Google::Cloud::Dialogflow::V2::HumanAgentHandoffConfig::SalesforceLiveAgentConfig) — Uses Salesforce Live Agent.

#salesforce_live_agent_config=

def salesforce_live_agent_config=(value) -> ::Google::Cloud::Dialogflow::V2::HumanAgentHandoffConfig::SalesforceLiveAgentConfig

Parameter

• value (::Google::Cloud::Dialogflow::V2::HumanAgentHandoffConfig::SalesforceLiveAgentConfig) — Uses Salesforce Live Agent.

Returns

• (::Google::Cloud::Dialogflow::V2::HumanAgentHandoffConfig::SalesforceLiveAgentConfig) — Uses Salesforce Live Agent.