Contact Center AI Insights v1 API - Class SmartReplyData (2.11.0) 

public sealed class SmartReplyData : IMessage<SmartReplyData>, IEquatable<SmartReplyData>, IDeepCloneable<SmartReplyData>, IBufferMessage, IMessage

Reference documentation and code samples for the Contact Center AI Insights v1 API class SmartReplyData.

Agent Assist Smart Reply data.

Inheritance

object > SmartReplyData

Namespace

Google.Cloud.ContactCenterInsights.V1

Assembly

Google.Cloud.ContactCenterInsights.V1.dll

Constructors

SmartReplyData()

public SmartReplyData()

SmartReplyData(SmartReplyData)

public SmartReplyData(SmartReplyData other)
Parameter
NameDescription
otherSmartReplyData

Properties

ConfidenceScore

public double ConfidenceScore { get; set; }

The system's confidence score that this reply is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

Property Value
TypeDescription
double

Metadata

public MapField<string, string> Metadata { get; }

Map that contains metadata about the Smart Reply and the document from which it originates.

Property Value
TypeDescription
MapFieldstringstring

QueryRecord

public string QueryRecord { get; set; }

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

Property Value
TypeDescription
string

Reply

public string Reply { get; set; }

The content of the reply.

Property Value
TypeDescription
string