The system's confidence score that this reply is a good match for this
conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely
certain).
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-03-21 UTC."],[[["The provided content details the `SmartReplyData` class within the Google Cloud Contact Center AI Insights v1 API, specifically focusing on version 2.13.0, with links to other versions ranging from 2.19.0 (latest) down to 1.0.0."],["`SmartReplyData` is a class that represents Agent Assist Smart Reply data and inherits from `object`, while implementing interfaces such as `IMessage`, `IEquatable`, `IDeepCloneable`, and `IBufferMessage`."],["The class `SmartReplyData` has two constructors, `SmartReplyData()` and `SmartReplyData(SmartReplyData other)`, which allow for the creation of empty or copy initialized instances respectively."],["Key properties of the `SmartReplyData` class include `ConfidenceScore` (a double representing the system's confidence), `Metadata` (a map containing information about the reply), `QueryRecord` (the name of the answer record), and `Reply` (the content of the reply)."],["The `SmartReplyData` class is found within the `Google.Cloud.ContactCenterInsights.V1` namespace, and is part of the `Google.Cloud.ContactCenterInsights.V1.dll` assembly."]]],[]]