Contact Center AI Insights v1 API - Class SmartReplyData (2.5.0)

public sealed class SmartReplyData : IMessage<SmartReplyData>, IEquatable<SmartReplyData>, IDeepCloneable<SmartReplyData>, IBufferMessage, IMessage

Reference documentation and code samples for the Contact Center AI Insights v1 API class SmartReplyData.

Agent Assist Smart Reply data.

Inheritance

object > SmartReplyData

Implements

IMessage SmartReplyData, IEquatable SmartReplyData, IDeepCloneable SmartReplyData, IBufferMessage, IMessage

Inherited Members

object.GetHashCode()

object.GetType()

object.ToString()

Namespace

Google CloudGoogle.Cloud.ContactCenterInsightsV1

Assembly

Google.Cloud.ContactCenterInsights.V1.dll

Constructors

SmartReplyData()

public SmartReplyData()

SmartReplyData(SmartReplyData)

public SmartReplyData(SmartReplyData other)

Parameter
Name	Description
`other`	`SmartReplyData`

Properties

ConfidenceScore

public double ConfidenceScore { get; set; }

The system's confidence score that this reply is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).

Property Value
Type	Description
`double`

Metadata

public MapField<string, string> Metadata { get; }

Map that contains metadata about the Smart Reply and the document from which it originates.

Property Value
Type	Description
`MapFieldstringstring`

QueryRecord

public string QueryRecord { get; set; }

The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}

Property Value
Type	Description
`string`

Reply

public string Reply { get; set; }

The content of the reply.

Property Value
Type	Description
`string`