public sealed class ResponseMessage.Types.LiveAgentHandoff : IMessage<ResponseMessage.Types.LiveAgentHandoff>, IEquatable<ResponseMessage.Types.LiveAgentHandoff>, IDeepCloneable<ResponseMessage.Types.LiveAgentHandoff>, IBufferMessage, IMessage
Reference documentation and code samples for the Dialogflow v3 API class ResponseMessage.Types.LiveAgentHandoff.
Indicates that the conversation should be handed off to a live agent.
Dialogflow only uses this to determine which conversations were handed off
to a human agent for measurement purposes. What else to do with this signal
is up to you and your handoff procedures.
You may set this, for example:
In the
[entry_fulfillment][google.cloud.dialogflow.cx.v3.Page.entry_fulfillment]
of a [Page][google.cloud.dialogflow.cx.v3.Page] if
entering the page indicates something went extremely wrong in the
conversation.
In a webhook response when you determine that the customer issue can only
be handled by a human.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-03-21 UTC."],[[["This webpage provides documentation for the `LiveAgentHandoff` class within the `Google.Cloud.Dialogflow.Cx.V3` namespace, specifically for the Dialogflow v3 API."],["`LiveAgentHandoff` is used to signal that a conversation should be transferred to a human agent, primarily for measurement and tracking purposes in Dialogflow."],["The class `ResponseMessage.Types.LiveAgentHandoff` in version 2.9.0 is defined as `public sealed class ResponseMessage.Types.LiveAgentHandoff`, implementing multiple interfaces."],["The page lists multiple previous versions, from 1.0.0 to the latest 2.23.0, that has `LiveAgentHandoff` available in the Dialogflow API."],["The documentation includes details on the class's constructors, inherited members, properties, and its implementation of interfaces such as `IMessage`, `IEquatable`, `IDeepCloneable`, and `IBufferMessage`."]]],[]]
